Safety and Quality Management Solutions for the Airline Industry

For the airline industry, having effective quality and safety management systems with necessary control framework is critical to ensure safety of the passengers and meeting regulatory compliance requirements. As the recent findings of non-compliance and the subsequent penalties imposed on airlines by the Federal Aviation Administration (FAA) have highlighted, lack of adequate quality and safety management systems can result in significant erosion of brand image and impact profitability.

Traditionally, homegrown systems, stand-alone applications or even manual paper-based systems have been deployed to manage safety and quality processes at departmental levels at most of the nation’s airlines. Such disparate point-solutions are proving to be ineffective with the growing scale of operations and increasing regulatory and reporting requirements. As a result, airlines are seeking to adopt an enterprise-wide and system-based approach that can unify safety, quality and risk management across their operations and enable sustainable compliance with federal and international regulations and mandates.