Nonconformance Management

Managing material and process nonconformance to minimize its impact on the product quality and ensuring that the cause of the nonconformance is uncovered and eliminated is one of the central functions of an organization's quality unit. Relying on stand-alone point solutions or paper-based processes to manage nonconformance is ineffective as they fail to address systemic quality problems and do not have broad enterprise reach and visibility. To successfully handle nonconformance incidents, quality managers need powerful automation and collaboration tools as review and remediation activity often spans across departments and locations.

MetricStream Nonconformance Management is a comprehensive solution that enables companies to establish and follow consistent procedures for material or processes that does not conform to desired specifications. The module supports identification, evaluation, segregation and disposition of nonconforming material as well as case investigation and tracking, possibly leading to a corrective action (CAPA). The powerful analytics and reporting capability with graphical dashboards give managers complete real-time visibility into the quality system and provide critical information for investigating nonconformance and executing corrective/preventive actions.