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High Tech companies are facing a growing mix of complex products, shorting product lifecycles and increasingly competitive environment. Product quality and reliability, operational excellence, supply chain performance, customer loyalty and product lifecycle management processes are critical for improving bottom-line costs and delivering top-line growth. Effective programs for Quality Management, Regulatory Compliance, Risk Management and Corporate Governance can add value across businesses processes in the value chain and enable High Tech companies to deliver differentiated products and build a sustainable business.
MetricStream offers industry's most advanced and comprehensive suite of GRC and Quality Management solutions ideally suited to multi-site manufacturing, contract manufacturing and assembly operations in the High Tech industry. Leading semiconductor, component and hardware companies are replacing their point solutions and paper-based systems with MetricStream solutions for a wide range critical business functions such as to:
- Automate internal and supplier quality processes as well as to streamline management of quality issues reported by customers.
- Manage operational excellence in the manufacturing and supply chain processes through product and process quality initiatives and continuous improvement programs
- Manage process quality through adoption of industry standards and quality methodologies such as ISO 9000, ISO 14000, Lean Manufacturing, Failure Analysis, Root Cause Analysis and Six Sigma
- Enable critical processes and quality metrics for customer quality management and product change notifications
- Manage quality processes in product innovation and lifecycle management such as product testing and documentation for manuals and instructions
- Adopt global supply chain governance to manage supplier quality, performance and supplier risk management
- Implement corporate social responsibility initiatives through RoHS/WEEE compliance, emission management and waste management
- Adopt safe work environment and reduce risk of occupational safety and hazards through EH&S programs
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Leading semiconductor, component, hardware and other High-Tech companies are replacing their point solutions and paper-based systems with MetricStream solutions to automate their GRC and Quality Management processes.
Key Benefits of MetricStream Solution
Faster Time-to-Market: Accelerate product development and time-to-market by gaining real-time visibility in the quality management process and its key performance metrics.
Reduce Costs: Lower the costs or poor quality (COPQ) in the form of production downtimes, product recalls and warranty costs by building operational efficiencies in quality and compliance systems.
Improve Product Quality: Proactively identify, track and resolve quality issues by creating a transparent environment where decisions are based on hard facts and metrics.
Ensure Compliance: Adopt an integrated approach to quality management that ensures compliance to industry standards, regulations, customer mandates and internal policies.
Build Customer Loyalty: Improve customer retention and satisfaction by rapidly resolving product quality issues reported by customers in a consistent and predictable manner.
Enhanced Supplier Relationships: Monitor and share performance results and areas for improvement with suppliers to lower the cost of poor quality and strengthen supplier relationships.
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