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ISO 9000 Compliance     Browse by:   Featured: Insights Audit Management Tools - Food Safety Audits and Inspections As the Federal and State officials are looking at fundamental issues related to food safety in radically different ways, companies are hiring an army of private auditors to monitor the food plants. Next-generation Audit Management tools for managing quality, compliance and risk programs can help companies address these issues and enable them to protect their brands and build trust with customers on a sustained basis.. Insights Site Inspections: Road Map to On-Time Supplier Quality Assurance Supplier quality issues like non-conformance management, product recalls and product failures are proving fatal for global organizations. World-class manufacturers are realizing the need to maintain a consistent and systematic quality process to gain real time inspections data with analytics of trend analysis..   Demos   White Papers   RFP Templates   Insights   Webinar   Datasheets   Case Studies   Solution Briefs

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Demos ISO 9000 Compliance Solution Demo Solution to automate quality management processes, gain real-time visibility into their quality metrics, reduce the costs arising out of poor quality, and comply with the ISO 9000 standard. Top

White Papers Quality assurance and regulatory compliance across the extended enterprise Achieving enterprise-wide quality requires the collection of key metrics from disparate and disconnected sources in the enterprise.This could come from production, quality assurance,engineering, customer service and purchasing departments. This paper discusses why it is essential for organizations to have a web-based system to help them integrate, automate and provide visibility into these metrics from across the enterprise. Quality and compliance for the hi-tech industry The High Tech industry faces dynamic challenges with shrinking product life cycles, and demands for constant product innovation. This paper discusses the need for an enterprise-class quality management system to forge better understanding between customers and vendors across the extended enterprise while helping the enterprise reduce nonconformance issues and comply with regulations and standards. ISO 9000 - An Integrated Approach The primary focus of ISO 9000 is to develop a proactive approach to preventing defects or errors or deficiencies in manufacturing of products or provisioning of services. This paper discusses the relevance of ISO 9000 to a corporate strategy, the implementation strategy and the best practices to maximize the value. Quality*Stream for Compliance and Quality Management Organizations are successfully implementing enterprise-wide quality and compliance systems to gain visibility and control over key quality processes across their operations and to ensure compliance with government regulations, industry mandates, company policies and internal initiatives. This paper discusses how the MetricStream system helps you to comply with industry mandates such as TS16949 or QS9000:2002 or implement internal initiatives such as ISO9000 or sixsigma. Top

RFP Templates ISO 9000 Compliance Solution RFP Template Solution to automate quality management processes, gain real-time visibility into their quality metrics, reduce the costs arising out of poor quality, and comply with the ISO 9000 standard. Top

Insights Audit Management Tools - Food Safety Audits and Inspections As the Federal and State officials are looking at fundamental issues related to food safety in radically different ways, companies are hiring an army of private auditors to monitor the food plants. Next-generation Audit Management tools for managing quality, compliance and risk programs can help companies address these issues and enable them to protect their brands and build trust with customers on a sustained basis. Site Inspections: Road Map to On-Time Supplier Quality Assurance Supplier quality issues like non-conformance management, product recalls and product failures are proving fatal for global organizations. World-class manufacturers are realizing the need to maintain a consistent and systematic quality process to gain real time inspections data with analytics of trend analysis. Integrated Supplier Audits for Better Supply Chain Governance Supplier audits and inspections is a critical process that supports quality and compliance management when dealing with vendors, suppliers and contract manufacturers. World class organizations are looking to incorporate best practices in supplier audit management when implementing supply chain governance and performance management programs. Implementing A Well Designed Audit Program Best practices for incorporating audits into your operational framework and how to most effectively implement audits in a global organization. Incorporating Audits In Your Operational Framework - Gunjan Sinha, Chairman, Metricstream Inc. Audit is not a responsibility of the internal or external auditors. It is the responsibility of business heads and managers who are running the operations of the company, on a day-to-day basis. Reducing New Product Introduction (NPI) Time Using A Packaged Software Solution In several industries, the total time taken to introduce a new product into the market can be the key difference between a blockbuster and a mediocre performing new product. Top

Webinar Meeting Corporate Objectives through Streamlined IT Governance This MetricStream organized complimentary webinar helps you to learn about the importance of IT GRC program, role of Cobit and ISO 27002 for strategic alignment of IT Governance with corporate objectives, and ways to measure IT risk and compliance initiatives across the organization. New Insights on Building Effective Risk & Compliance Program In this MetricStream hosted webinar with Chris McClean, Forrester Research Analyst, discusses how to design enduring and intelligent regulatory frameworks for ensuring effective and sustainable compliance in a global enterprise Managing Healthcare Privacy, Identity Theft & Information Risk This webinar provides a perspective on trends & developments in managing Healthcare privacy, identity theft & information risk, what companies are currently doing to manage such risks and also how automation can resolve privacy and data protection challenges through an integrated IT GRC approach. Policy Governance: Articulating the culture of compliance and effective risk management In this webinar, the experts on the panel discusses best practices for aligning business policies and procedures with compliance requirements, risks and controls, establishing a systematic and sustainable policy-driven compliance program, and reducing exposure to fines, penalties and legal costs and protecting reputation. Practical Steps to Streamline Your Compliance Program This webinar presentation looks at steps that leading organizations are taking to maintain consistency, reduce overhead, and streamline their efforts, offering attendees recommendations they can use to improve the performance of any compliance program. Minimize IT Risks through Automation of IT GRC Process Join us for a complimentary webcast hosted by MetricStream and Network Frontiers and learn how to simplify IT compliance by using the Unified Compliance Framework (UCF) with a GRC Platform to Reduce Complexity and Cut the Costs of IT Compliance and Audit. Simplifying Policy and Compliance Management This webinar demonstrates how some of the Fortune 500 customers are using the MetricStream Policy and Compliance Management solution for simplifying policy and compliance Management to create a sustainable compliance environment. Optimizing Your Supply Chain Using Leaner Business Practices - Ensuring Greater Supplier Quality This webinar focuses on some of the key Supplier quality challenges, some techniques and best practices to identify product quality issues and resolve them by initiating a supplier corrective action request (SCAR) process, and minimize product liability and risks while improving the bottom line. Extending the Scope of Operational Audits Join us for this webinar to see how several global Fortune 1000 companies have successfully upgraded from legacy audit systems, point-solutions and desktop tools to an integrated and flexible audit Management framework to manage audit processes across the enterprise. Risk-based Compliance Management This online webinar provides an integrated framework for deploying risk-based compliance Management framework and streamlining effective compliance Management processes leading to higher adaptability for changing regulatory requirements and enhancing capabilities to ensure sustainable compliance. Effective and Efficient Audit Management for Quality Management System It is clear that the auditor?s job has grown in complexity. This leads to many opportunities for auditors to be value-added suppliers to the auditee organizations. In this webinar, Dr. Sandford Liebesman, Quality Management System consultant, will review common bottlenecks and productivity issues in audit Management and the possible ways to address them. How to Implement Change Control: Best Practices for Operational Excellence An enterprise wide change Management solution is a key requirement for managing and controlling change for operational excellence as well as for regulatory compliance. In this webinar, we will review common bottlenecks and issues related to change control and how to implement it across your own industry sectors and it?s best practices by leveraging a paper-less and workflow-based system. Designing An Efficient ISO 9001:2000 Process For An Effective Quality System This webinar discusses how the standard can be used to develop your Management system. The five major sections of the standard are described, key clauses of each identified and the methodology for complying with the standard. Document Management System- What's In It For You? This webinar shows effective measures to control complexity, achieve rapid ROI and implement a solution without disrupting the flow of business. In this webinar, we review common bottlenecks and productivity issues in document Management and demonstrate key capabilities of the MetricStream Document Management solution that address them. Effective And Efficient Document Management For Your Quality Management System Learn how to control complexity, achieve rapid ROI and implement a solution without disrupting the flow of business. This webinar reviews common bottlenecks in document Management and demonstrate key capabilities of the MetricStream Document Management solution that address them. Efficient And Effective Audit Management For Your Quality Management Systems This webinar reviews common bottlenecks and productivity issues in audit Management and demonstrates key capabilities of the MetricStream Audit Management solution that address them. Ensuring Compliance Through Streamlined Training Management This webinar discusses approaches, tools and strategies for to meet critical challenges for Training Managers and Regulatory Affairs Executives responsible for compliance training programs. Enterprise Wide Approach To Document Management For Efficiency, Visibility And Compliance This webinar reviews common bottlenecks and productivity issues in document Management and demonstrate key capabilities of the MetricStream Document Management solution that address them. Enterprise-wide NCM And CAPA Management For Regulatory Compliance And Cost Reduction This webinar reviews common bottlenecks and productivity issues in nonconformance and corrective action Management and demonstrate key capabilities of the MetricStream quality Management solution that address them. How To Put Together An Effective Audit Program This webinar discusses best practices and the role of technology for implementing a systematic and consistent process for all types of audits, including internal audits, operational audits, IT audits, supplier audits, quality audits and ISO audits. Streamlining Audit Management This webinar reviews common bottlenecks and productivity issues in audit Management and demonstrate key capabilities of the MetricStream Audit Management solution that address them. Streamlining Document Management And Control For Efficiency, Visibility And Compliance This webinar reviews common bottlenecks and productivity issues in document Management and demonstrate key capabilities of the MetricStream Document Management solution that streamline document Management and control for efficiency, visibility and compliance. Document Control Management in the Life Sciences Industry In this webinar, we review common bottlenecks and productivity issues in Document Control Management and how streamlining document Management and control can help in efficiency, visibility and compliance Top

Datasheets ISO 9000 Compliance Solution Sheet Many organizations are deploying industry standard quality management methodologies based on ISO 9000 or related specifications developed for specific industries such as TS 16949 for the automotive industry and ISO 13485 for the medical device industry. MetricStream offers the industry's most advanced and comprehensive suite of quality management solutions ideally suited for companies with multiple product lines and service offerings. CAPA Management Datasheet Corrective Action/Preventive Action (CAPA) is the core of a sound quality management system and is central to a closed loop, continuous improvement process. MetricStream CAPA is a comprehensive solution that enables companies to streamline their CAPA processes across the enterprise. Change Control Datasheet Though principles of a CGMP-compliant change control system are widely accepted, companies cannot maintain a robust change control process without appropriate computer systems and tools. MetricStream Change Control module is a comprehensive solution for change management and control across departments and functions for achieving operational excellence and regulatory compliance. Change Management Datasheet Though companies strive for stability and consistency in their operations, changes to validated procedures, business processes and product designs are unavoidable. MetricStream Change Management Solution is a comprehensive system for change management and control across departments and functions. Complaints Management Datasheet MetricStream Complaints Management module is a comprehensive solution for managing complaints from customers, channel partners, and even within departments. The real-time visibility provided by MetricStream enables organizations to track each complaint through its lifecycle from initiation to closure - following the appropriate process to ensure that nothing slips through the cracks. Document Management Datasheet Be it SOPs, batch records, regulatory filing, or quality reports, inability to manage the increasing number of documents can be a bottleneck in a growing enterprise. MetricStream Document Management module enables companies to adopt an electronic and automated approach to managing documents across the enterprise. Equipment Management Datasheet For companies that are regulated by the FDA or are following quality standards such as ISO 9000/14000, accurate calibration and general maintenance of equipment is a critical factor for meeting established quality requirements for product and processes quality and reducing the risk of noncompliance. MetricStream Equipment Management is a comprehensive solution that enables companies to effectively manage equipment maintenance, repair and calibration. Inspections Management Datasheet Though every quality department collects this data by conducting inspections, inability to analyze this data in a timely manner limits quality managers' access to critical and actionable information. MetricStream Inspection Management is a comprehensive solution that enables companies to maintain a consistent and systematic process for collecting, analyzing and plotting key inspection data to detect variances and identify nonconformance in incoming components and finished products. Nonconformance Management Datasheet Managing material and process nonconformance to minimize its impact on the product quality and ensuring that the cause of the nonconformance is uncovered and eliminated is one of the central functions of an organization's quality unit. The MetricStream solution supports identification, evaluation, segregation and disposition of nonconforming material as well as case investigation and tracking, possibly leading to a corrective action (CAPA). Training Management Datasheet Effective training management drives quality control by ensuring all personnel are trained to adequately perform their jobs. For companies whose operations require compliance with federal regulation such as FDA and OSHA or are following quality standards such as ISO 9000/14000, streamlined training procedures and ability to monitor the effectiveness of training are also essential to reducing the risk of noncompliance. Customer Quality Management Solution Sheet Visionary organizations are realizing that handling and resolving product quality issues reported by customers in a consistent and predictable manner is key to customer loyalty and repeat business. MetricStream offers the most advanced and comprehensive solution for customer quality management in the industry today. High Tech Solution Sheet The growing mix of complex products and global expansion of operations requires a new approach to quality management to face the intense competition. MetricStream offers industry's most advanced and comprehensive suite of quality management solutions ideally suited to multi-site manufacturing, contract manufacturing and assembly operations in the High Tech industry. Supplier Quality Management Solution Sheet Supplier Quality Management is a critical business process for manufacturers who source components and parts from suppliers, whether the suppliers are just across the street or a continent away. MetricStream offers the most advanced and comprehensive solution for supplier quality management in the industry today to achieve complete automation of supplier quality management and gain real-time visibility into their suppliers' quality processes resulting in significantly lower cost of poor quality. Quality and Compliance Management Solution Sheet Combination of product proliferation, outsourced manufacturing operations, a stringent regulatory environment and rigorous customer requirements has created a need for organizations to proactively manage their quality and compliance processes. MetricStream offers comprehensive quality and compliance management software solutions for managing quality programs within an organization, for streamlining quality processes involving suppliers and customers, as well as for managing operational regulatory compliance such as FDA cGXP, OSHA, HACCP, JCAHO, etc. Top

Case Studies ISO 9000 in Electricity Transmission and Distribution The first electric utility to obtain ISO 9001:2000 registration for electricity transmission and distribution processes: The utility believes that quality management has taken a different shape and form with much less energy spent on making the process work. The focus has shifted to improving process and quality metrics that impact the customer the most. MetricStream solution ties together all the loose ends of the quality processes by providing an integrated platform based solution. Excellence in Quality and Compliance in Patient Care through Automated Business Processes One of the most dependable healthcare companies with over 56, 000 health professionals: The MetricStream solution has been implemented to automate and improve auditing, corrective actions and complaints handling - critical business processes that support delivery of quality patient care. The system provided a complete set of pre-defined, standard, role-based workflows that were rapidly configured based on customer's own business rules and policies. Top

Solution Briefs ISO 16949 Compliance: Solution Brief Leading automotive manufacturers and suppliers use MetricStream Solutions to automate their internal quality control processes, ensure compliance with ISO 16949 standards and regulations, improve supplier quality performance, reduce warranty and recall liabilities. Top