December 07, 2012 | Palo Alto, California: MetricStream, the market leader in enterprise-wide Governance, Risk, and Compliance (GRC) and Quality Management solutions announced today that a leading energy services company has selected its Quality, Health, Safety, and Environment (QHSE) Management Solutions to further strengthen the company’s commitment to provide quality services to clients while protecting the environment and ensuring employees’ well being.
MetricStream’s market-leading Quality Management Solution (QMS) and Environment Health and Safety (EHS) solution will be implemented to automate and streamline quality processes, and effectively manage issues related to quality, incidents, compliance, environment, health, and safety. The solution will also be used to implement corrective actions, preventive actions, and remediation, and to collaborate with customers on quality initiatives. In addition, it will standardize the company’s processes related to issue management, enhance operational efficiency and quality, and improve overall customer satisfaction.
MetricStream will support the proactive integration of the company’s QHSE objectives into its management systems at all levels and will support compliance with internal standards and applicable laws and regulations, all of which are key elements of the company’s risk management strategy.
To address various risks posed by quality, heath, safety, and environmental issues, the company has developed a robust QHSE program that requires the entire organization to meet the same standards of practice. Policies, strategies, standards, internal controls, performance indicators, and targets, along with technical systems and tools, will be implemented centrally to help manage risk and improve QHSE performance. MetricStream will support individual groups in achieving their performance objectives while also improving company level visibility and reporting. MetricStream was selected because of its integrated approach to QHSE through a platform that incorporates both risk and compliance management.
The MetricStream solution will automate and streamline QHSE processes and provide capabilities for corrective action and preventive action (CAPA) planning, quick and efficient reporting of quality and safety, and tracking of internal metrics. The solution will help the QHSE team identify, track, and resolve issues and incidents systematically, and support efficient logging of field issues such as process non-conformance and safety incidents. The solution will also enable real-time dashboard views and reports, and implement standard processes around issue resolution.
To ensure a successful approach to managing QHSE performance and to achieve continuous improvement, companies need to focus on the systematic identification, management, and improvement of all risk areas. Using the MetricStream solution, companies can bring together all QHSE requirements into one integrated system, rather than using several independent systems to manage each requirement. An integrated approach enables organizations to centrally identify, evaluate, and manage risk across business sites, recognizing that risks are oftentimes inter-connected. The solution also allows centralized management of requirements for national and international standards certifications. It rationalizes resources, reduces complexities, and improves business performance. Once implemented, an integrated EHS and QMS system can help businesses strengthen policy development, establish appropriate objectives and targets, and implement processes to achieve policy commitments. It also provides a platform to demonstrate ongoing conformance with regulatory standards.
The company chose MetricStream Cloud to accelerate the rollout of the MetricStream QHSE management solution. Built on state-of-the-art virtualization and private cloud technologies, MetricStream Cloud offers exceptional security and flexibility to support a wide range of customer requirements.
MetricStream is the market leader in enterprise-wide Governance, Risk, Compliance (GRC) and Quality Management Solutions. MetricStream solutions are used by leading global corporations in diverse industries such as Financial Services, Healthcare, Life Sciences, Energy and Utilities, Food, Retail, CPG, Government, Hi-Tech and Manufacturing to manage their risk management programs, quality management processes, regulatory and industry-mandated compliance and other corporate governance initiatives. MetricStream’s customers include UBS, Société Générale, Pﬁzer, Philips, Cummins, Kellogg’s, Mondelez International, SanDisk, and NetApp. MetricStream also owns and operates the www.ComplianceOnline.com portal - the largest GRC advisory network and one of the largest GRC communities. MetricStream is headquartered in Palo Alto, California, USA (www.metricstream.com).