February 26, 2013 | Palo Alto, California: A leading company providing technology driven services to medical devices manufacturers , clinical research, biopharmaceutical and healthcare organizations has chosen MetricStream to enhance its compliance with quality standards. This will enable the company to achieve its broader goal of transforming drug development and healthcare efforts. The MetricStream solution will help manage different types of audits, including internal audits, vendor audits, and external client audits, while also centralizing Corrective Action and Preventive Action (CAPA) processes in a single system. In doing so, the solution will help improve quality management efficiency, enhance cross-functional collaboration, and provide real-time, top-level visibility into quality processes.

As an organization that helps leading medical research firms deliver quality products and services, and earn regulatory approval, the company is continuously striving to offer the highest quality of solutions and services. MetricStream will help strengthen quality through an integrated approach - one that will enable closer collaboration with the company’s customers, suppliers, and vendors, while also providing greater visibility into their compliance processes.

The MetricStream solution will bring together all audit and CAPA processes in a common framework, breaking down organizational silos, and enabling seamless coordination and information sharing. The solution will also enable real-time tracking of internal audits, supplier audits, and client audits with in-depth and structured information on audit observations, severity, recommendations, location, and other critical data.

Advanced dashboards, analytics, and reports will provide valuable insights into audit and CAPA metrics by various parameters. Inbuilt capabilities for trend analyses will help stakeholders easily identify areas of concern and opportunity, and make actionable decisions.

MetricStream solution will enable a more robust and transparent quality management program. This selection is a testament to the depth and breadth of MetricStream solutions which are leveraged by the entire healthcare value chain starting from research solutions providers, to CROs, to pharmaceutical and medical devices manufacturers, and ultimately ending with healthcare providers. In essence, MetricStream solutions provide the capabilities to address the end-to-end GRC and quality management needs of the entire healthcare ecosystem.

About MetricStream

MetricStream is the market leader in enterprise-wide Governance, Risk, Compliance (GRC) and Quality Management Solutions. MetricStream solutions are used by leading global corporations in diverse industries such as Financial Services, Healthcare, Life Sciences, Energy and Utilities, Food, Retail, CPG, Government, Hi-Tech and Manufacturing to manage their risk management programs, quality management processes, regulatory and industry-mandated compliance and other corporate governance initiatives. MetricStream’s customers include UBS, Société Générale, Pfizer, Philips, Cummins, Kellogg’s, Mondelez International, SanDisk, and NetApp. MetricStream also owns and operates the www.ComplianceOnline.com portal - the largest GRC advisory network and one of the largest GRC communities. MetricStream is headquartered in Palo Alto, California, USA (www.metricstream.com).

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Molly Palm : pr@metricstream.com | (925) 451-1468

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