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A Leading Technology Service Provider to Global Life Sciences Companies Chooses MetricStream to Enhance Quality and Compliance

MetricStream to streamline and automate different types of audits, and centralize corrective and preventive action processes for ensuring efficient clinical trials

February 26, 2013 | Palo Alto, California: A leading company providing technology driven services to medical devices manufacturers , clinical research, biopharmaceutical and healthcare organizations has chosen MetricStream to enhance its compliance with quality standards. This will enable the company to achieve its broader goal of transforming drug development and healthcare efforts. The MetricStream solution will help manage different types of audits, including internal audits, vendor audits, and external client audits, while also centralizing Corrective Action and Preventive Action (CAPA) processes in a single system. In doing so, the solution will help improve quality management efficiency, enhance cross-functional collaboration, and provide real-time, top-level visibility into quality processes.

As an organization that helps leading medical research firms deliver quality products and services, and earn regulatory approval, the company is continuously striving to offer the highest quality of solutions and services. MetricStream will help strengthen quality through an integrated approach - one that will enable closer collaboration with the company’s customers, suppliers, and vendors, while also providing greater visibility into their compliance processes.

The MetricStream solution will bring together all audit and CAPA processes in a common framework, breaking down organizational silos, and enabling seamless coordination and information sharing. The solution will also enable real-time tracking of internal audits, supplier audits, and client audits with in-depth and structured information on audit observations, severity, recommendations, location, and other critical data.

Advanced dashboards, analytics, and reports will provide valuable insights into audit and CAPA metrics by various parameters. Inbuilt capabilities for trend analyses will help stakeholders easily identify areas of concern and opportunity, and make actionable decisions.

MetricStream solution will enable a more robust and transparent quality management program. This selection is a testament to the depth and breadth of MetricStream solutions which are leveraged by the entire healthcare value chain starting from research solutions providers, to CROs, to pharmaceutical and medical devices manufacturers, and ultimately ending with healthcare providers. In essence, MetricStream solutions provide the capabilities to address the end-to-end GRC and quality management needs of the entire healthcare ecosystem.

About MetricStream
MetricStream is a market leader in Enterprise-wide Governance, Risk, Compliance (GRC) and Quality Management Solutions for global corporations. MetricStream solutions are used by leading corporations such as UBS, P&G, Constellation Energy, Pfizer, Philips, BAE Systems, SanDisk, Cummins and Sonic Automotive in diverse industries such as Financial Services, Healthcare, Life Sciences, Energy and Utilities, Food, Retail, CPG, Government and Manufacturing to manage their risk management programs, quality processes, regulatory and industry-mandated compliance and corporate governance initiatives, as well as several million compliance professionals worldwide via the portal. MetricStream is headquartered in Palo Alto, California and can be reached at

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