MetricStream announces TaylorMade Golf as a Quality*Stream customer.

Santa Clara, CA - Aug. 21, 2002. QualityStream, the industry leading QMS from MetricStream, has been chosen to implement the stringent quality control standards and processes selected by TaylorMade Golf managers. TaylorMade Golf uses a complex supply chain. Suppliers from most continents cooperate in manufacturing the thousands of variations of lie, loft, face angle and other crucial attributes that give the professional and amateur golfer the control they seek. Not surprisingly, the key to TaylorMade Golf's superior quality is accurately managing hundreds of process attributes on each club - measurements taken at different times and locations, to ensure minimal variance and maximal adherence to standards. In doing this, they realized the need for an enterprise-wide footprint for supplier quality - a software that was capable of proactively managing hundreds of suppliers, thousands of SKUs and millions of inspections daily - and aggregating, analyzing and reporting that information to key business owners, as well as forming a platform for collaborating on various design, manufacturing and process management issues to fix any quality problems and glitches.anagement issues to fix any quality problems and glitches.

Ruben Inofuentes, the Chief Information Systems Architect at TaylorMade, explains the success - "A few months back, we were collecting the information from suppliers in Excel sheets, and faxing them corrective action requests and documentation. In the old days, we were merely trying to track quality, not really control it. QualityStream has truly given us the ability to manage the quality of our supply base - we do not waste time faxing and receiving documents, we have the information we need at our fingertips, and we can proactively measure and improve quality even prior to doing a single inspection ourselves. We are looking forward to leveraging the MetricStream platform to improve the quality issues associated with our reverse logistics process, our custom production processes as well as other customer facing interactions such as credit and receivables management. And we will consolidate our position as the best performance golf brand in the world. The core message to all of this is Quality. And core to our quality initiative is MetricStream."

MetricStream's client engagement manager, Albert Thomas, agrees: "We have done much more than just implementing software for TaylorMade Golf. We have studied their processes and given them a top-down solution that will grow with their business. Years from now, their Quality*Stream solution will still be relevant and will be driving them to far more stringent quality control standards. We are proud to partner with a thought leader such as TaylorMade Golf. And we love their company store, where we picked up the best woods and irons in the world!"

About TaylorMade Golf
TaylorMade-adidas Golf, one of the largest golf club manufacturers in the world, is a subsidiary of adidas-Salomon A.G. When TaylorMade, Salomon and adidas joined force in 1998 it brought together some of the most innovative companies in their fields. The adidas Group is one of the world's largest producers of sports clothing and shoes with sales topping six billion dollars each year. Across the planet, the adidas name is synonymous with soccer, as well as high performance footwear for a vast variety of sports, including golf. Salomon is known as the worldwide leader in skiing and snowboarding. They're the largest producer of boots, bindings and boards, and they're also a leader in outdoor footwear.

About MetricStream
MetricStream is a 5 year old company that provides the first truly unified Enterprise Quality Management System for Global corporations. MetricStream provides a scaleable and extensible Web based solution to address business processes and business events. MetricStream's Quality Management software, Quality*Stream is built on MetrciStream's flagship patent pending EPM Platform technology. Quality*Stream is the first enterprise level software that provides closed loop control and continuous improvement of quality related processes such as Corrective Actions/Preventive Actions (CAPA), Internal Corrective Actions, Supplier Corrective Actions, Non-conforming material, Inspection, Document Management, Calibration, Complaints Management, Returns Management, Customer Surveys, Training, Collaboration Management and Quality Audits. MetricStream is headquartered in Santa Clara, California with other offices in North Carolina and Georgia in USA, Bangalore in India and United Kingdom. MetricStream will be soon expanding to Canada and China.

For more information, please contact:
Public Relations
MetricStream Inc.
650-620-2932
pr@metricstream.com