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Leading US Supermarket Chain Selects MetricStream for Food Safety and Quality Compliance

MetricStream solution to automate key processes for improved business performance

March 27, 2008 | Redwood Shores, CA - MetricStream, Inc., the market leader in enterprise-wide Governance, Risk, Compliance (GRC) and Quality Management solutions, today announced that one of the largest supermarket chains in the United States has selected MetricStream as its enterprise-wide platform for automating business processes for food safety and quality compliance. The solution will help the company sustain compliance with food safety and quality regulations across its stores, warehouses and manufacturing facilities.

The Fortune 500 supermarket chain, with nearly 1000 retail locations across southern United States, chose the MetricStream solution to adopt an integrated approach for company-wide safety and quality initiatives. The solution will provide a centralized system to record and access food safety and quality information, reporting and dashboarding capabilities for real-time visibility into trends and tools for collaborative root cause analysis. Critical functions such as receiving audits, food safety evaluations and third party audits will be streamlined though automation. The solution ships with embedded best practices that will help the company comply with government regulations and industry mandates.

Ensuring quality and safety is pivotal for foodservice companies. Unreliable systems and inconsistent processes increase the exposure to quality related risks and incidents. With growing oversight from regulators such as the FDA and the USDA, companies are proactively implementing programs for HACCP procedures and ISO 22000-based food safety management systems. By unifying all safety and quality data and processes on an integrated platform, foodservice operators can leverage automated workflows, robust reporting, real-time dashboards and alerts to easily identify trends, mitigate risks, resolve issues and track key performance indicators (KPIs).

"To meet their quality and safety goals, companies need to adopt robust IT systems and weave industry best practices into their business processes,” said Carl McCauley, Vice President of Sales at MetricStream. “MetricStream continues to be the  preferred solution provider for companies looking to integrate their quality, compliance and risk programs in order to reduce costs, shorten cycle times and improve overall process efficiencies."

About MetricStream
MetricStream is a market leader in Enterprise-wide Governance, Risk, Compliance (GRC) and Quality Solutions for global corporations. MetricStream solutions are used by leading corporations such as Pfizer, NASDAQ, SanDisk, BP, Entergy, Subway, Fairchild Semiconductor, Hitachi and TaylorMade-Adidas Golf in diverse industries such as Pharmaceuticals, Medical Devices, Automotive, Food, High Tech Manufacturing, Energy and Financial Services to manage their quality processes, regulatory and industry-mandated compliance and corporate governance initiatives, as well as by over a million compliance professionals worldwide via the portal. MetricStream is headquartered in Redwood Shores, California and can be reached at