Understanding, experience and technology for success
Vice President Carl McCauley to Discuss Root Cause and Corrective Action Process at a Fortune 1000 Customer
May 02, 2008, Redwood Shores, California - MetricStream, Inc., the market leader in enterprise-wide Governance, Risk, Compliance (GRC) and Quality Management solutions, today announced that it is participating in the World Conference on Quality and Improvement being organized by the American Society for Quality (ASQ). The conference is being held on May 5 to 7, 2008 at George R. Brown Convention Center in Houston, Texas.
Carl McCauley, Vice President at MetricStream, will present a case study on quality management best practices at the conference. His presentation on the topic “Improving Communications with a Common Root Cause and Corrective Action (RCCA) Process” will be based on the leanings from implementation of the MetricStream quality management solution at a Fortune 1000 high tech manufacturer that is a leader in unified storage solutions. The talk will provide insights into the intricacies of communicating, investigating and sharing information across a global organization for managing quality programs involving customers, partners and suppliers. The discussion will highlight the challenges of implementing integrated quality management processes to support worldwide operations as well as strategies, approaches and tools to ensure success.
The ASQ World Conference aims to provide knowledge, tips, ideas and best practices to its audience which helps them to improve product quality, employee productivity and operational efficiency within their organizations. It gives them an opportunity to gain from personal experiences of industry experts and network with global attendees to create business and professional relationships. The conference offers various pre and post conference courses, tutorials and certification exams, making the event a learning experience.
“Combination of product proliferation, distributed manufacturing operations, a stringent regulatory environment and rigorous customer requirements has created a need for organizations to proactively manage their quality and compliance processes,” said Gaurav Kapoor, CFO and General Manager of MetricStream. “The ASQ World Conference on Quality and Improvement brings together thought leaders, industry experts and business executives to share lessons learned and best practices. We are delighted to participate in the event and present our experiences and expertise in enabling companies to adopt an enterprise-wide unified approach towards quality management for better business performance.”
MetricStream is a market leader in Enterprise-wide Governance, Risk, Compliance (GRC) and Quality Solutions for global corporations. MetricStream solutions are used by leading corporations such as Pfizer, NASDAQ, SanDisk, BP, Entergy, Subway, Fairchild Semiconductor, Hitachi and TaylorMade-Adidas Golf in diverse industries such as Pharmaceuticals, Medical Devices, Automotive, Food, High Tech Manufacturing, Energy and Financial Services to manage their quality processes, regulatory and industry-mandated compliance and corporate governance initiatives, as well as by over a million compliance professionals worldwide via the ComplianceOnline.com portal. MetricStream is headquartered in Redwood Shores, California and can be reached at www.metricstream.com.