Santa Clara, CA - Oct 2, 2002. MetricStream, the leading provider of enterprise quality management solutions, announced the general availability of Enterprise Performance Management (EPMT) v3.2, the patent-pending metrics and exception management platform. The EPM platform enables organizations to optimize business processes through the real-time monitoring and resolution of quality-related financial, operational or customer-initiated events.

The latest platform version, which has been successfully implemented at two customer sites, features the following high-level enhancements

Improved reporting
More active elements on charts with drilldowns, grouping and consolidation capabilities, more statistical process control functions

Presentation
Customizable page layouts, improved charts layout and formatting, newer chart types, better parameter filtering and displays in reports

User Management
Ability to manage large numbers of users, efficient provisioning through new object group and user group assignments

Portal interface
Flexible Infocenter design, with easy to use "infoports" creation and organization

System Administration console
Single point of tracking and control of systems processes such as application performance, memory usage and notification statuse

Process modeling
Enhanced process designer features including more visualization flexibility, and adaptive modifications without underlying code change

"We are happy to be able to deliver improved features and functionality that will benefit our customers and partners" commented Ramana Mulpury, CTO and President of MetricStream. He also indicated that the next release of the EPM platform, v3.3, is due in January 2003. The areas of focus will be integration, analytics and foundation layer improvements, and multi-language capabilities

About MetricStream

MetricStream is a market leader in enterprise-wide Governance, Risk, Compliance (GRC) and Quality Management Solutions. MetricStream solutions are used by leading global corporations in diverse industries such as Financial Services, Healthcare, Life Sciences, Energy and Utilities, Food, Retail, CPG, Government, Hi-tech and Manufacturing to manage their risk management programs, quality management processes, regulatory and industry-mandated compliance and other corporate governance initiatives. MetricStream’s customers include Procter & Gamble, UBS, Societe Generale, Pfizer, Philips, Cummins, Kellogg’s, Mondelez International, SanDisk, and NetApp. MetricStream also owns and operates the www.ComplianceOnline.com portal - the largest GRC advisory network and one of the largest GRC communities. MetricStream is headquartered in Palo Alto, California, USA (www.metricstream.com).

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