Santa Clara, CA - March 10, 2003. MetricStream, a leading provider of enterprise quality management (EQM) solutions, today announced the general availability of its fully Web-based Quality*Stream Training Management module. Quality*Stream is MetricStream's integrated suite of web-based applications that automate enterprise-wide quality assurance activities and enable overall business process improvement. The Training Management module will serve the needs of -the pharmaceutical, automotive, high-tech, and aerospace and defense sectors.

The MetricStream, training module offers several features to assist training managers and compliance administrators. Course design and scheduling, employee skill tracking, evaluation of the "gap" between requisite training and acquired training, planning, capturing and consolidating training requests. Additional features include registration and qualification of instructors and maintenance of training records. The module also provides a schedule of internal and external classes available with automatic notification of availability and approval routing capability. It seamlessly integrates with other Quality*Stream modules like CAPA, NCM and Documentation for dynamic, event based training procedures.

"The training module will help professionals across industry eliminate costly manual processes, efficiently manage and synchronize information and significantly decrease the cost of poor training", said Prashanth Shetty, Director Of Products for MetricStream. "It also ensures full compliance with the latest ISO 9000 standards and FDA regulations". He indicated that the positive response for this module from early adopters had helped create a flexible and powerful product to comply with diverse customer needs.

The training module will be mainly targeted at Training managers, but extends to shop floor workers, supervisors, production managers, administrators and regulatory affairs experts among others. Companies whose operations require FDA or OSHA compliance and other certifications can also benefit from the adoption of a training module. The training module is 100% web-based and users can obtain comprehensive on-demand reports, audit trails and event histories. Enterprises can effectively track a multitude of metrics from cost of training and class utilization to backlog rate, training-related CAPAs including class ratings. The training module is fully integrated with Quality*Stream, MetricStream's suite of Web-based Enterprise Quality and Compliance Management Solutions.

About MetricStream
MetricStream is an enterprise software company that provides the first truly unified Enterprise Quality Management System for Global corporations. MetricStream provides a scaleable and extensible Web based solution to address business processes and business events. MetricStream's Quality Management software, Quality*Stream is built on MetricStream's flagship patent pending EPM Platform technology. Quality*Stream is the first enterprise level software that provides closed loop control and continuous improvement of quality related processes such as Corrective Actions/Preventive Actions (CAPA), Internal Corrective Actions, Supplier Corrective Actions, Non-conforming material, Inspection, Document Management, Calibration, Complaints Management, Returns Management, Customer Surveys, Training, Collaboration Management and Quality Audits. MetricStream is headquartered in Santa Clara, California with other offices in North Carolina and Georgia in the USA, Bangalore in India and London, U.K.

For more information, please contact:
Public Relations
MetricStream Inc.
650-620-2932
pr@metricstream.com