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Instill and MetricStream establish partnership to offer Quality Management Solutions to the North American foodservice industry

Santa Clara, CA - September 9, 2003. MetricStream, a leading provider of Enterprise Quality and Compliance Management solutions, today announced a strategic OEM partnership with Instill® Corporation, a leading provider of supply chain solutions for the global foodservice industry. The agreement will combine MetricStream's web-based application suite that automates the quality assurance and regulatory compliance functions, with Instill's supply chain services and business intelligence solutions that provide visibility, and control over key business processes.

The integration of Instill's foodservice supply chain solutions with MetricStream's versatile quality platform brings a powerful solution to foodservice operators in the key areas of food safety, product quality, process visibility, and regulatory compliance.

"Our partnership with MetricStream gives our customers a timely solution to their food safety and product quality issues while helping to increase their overall operational efficiency", said Anthony Wilson, President and Chief Executive Officer of Instill.

Instill's supply chain solutions include Data & AnalysisSM for the acquisition, transformation and analysis of purchasing data, and ProcurementSM for unit ordering visibility and control. Unlike other supply chain information systems, Instill's solutions deliver proven returns in record time.

As part of the OEM agreement, Instill will extend its current solution set with MetricStream's Quality and Compliance Management System including complaints, audits, inspections, equipment maintenance, and training modules. These modules will enable foodservice operators to provide quality assurance and control through a web-based, centralized repository for logging, tracking, and resolving food safety and quality issues.

MetricStream's highly flexible quality platform accommodates configurable business process workflows, and includes powerful reporting features, extensive quality monitoring and user-based dashboards.

"We are excited to partner with a leading foodservice solutions firm such as Instill," said Ramana Mulpury, Chief Technology Officer and President of MetricStream. "With our solution, foodservices operators will be able to adhere to food safety standards, ensure that suppliers and distributors provide products and services of the highest quality."

About Instill Corporation
Founded in 1993, Instill provides supply chain solutions to foodservice companies. Using hosted technology, Instill solutions provide the supply chain visibility and control necessary to reduce food costs. Instill tracks over $10 billion in purchases from over 1500 distribution points for over 69,000 restaurant locations across the US and Canada. Some of the operators using Instill services include Applebee's International, Delaware North Companies, Fine Host, Sodexho, SUBWAY® Restaurants Independent Purchasing Cooperative, and Yum! Brands Unified Foodservice Purchasing Coop. Instill is headquartered in Redwood City, California. Instill can be reached at 888-Instill or at www.instill.com.

About MetricStream
MetricStream is an enterprise software company that provides the first truly unified Enterprise Quality and Compliance Management System for Global corporations. MetricStream provides a scaleable and extensible Web based solution for closed-loop control and continuous improvement of quality related processes. MetricStream's Quality and Compliance Management software, Quality*Stream is built on MetricStream's flagship patent pending EPM Platform technology.

For more information, please contact:
Public Relations
MetricStream Inc.
650-620-2932
pr@metricstream.com

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