CAPA (Corrective & Preventive Action)/Remediation Management

Effective Corrective & Preventive Action (CAPA) and remediation management of quality, compliance and risk related issues is essential for a closed loop, continuous improvement process. Relying on stand-alone point solutions or paper-based processes to manage CAPA and remediation processes is ineffective as they fail to address systemic problems due to a lack of broad enterprise reach and visibility. To successfully develop and implement remediation and corrective action plans, managers need a powerful automation and collaboration tools as the process often spans across departments.

MetricStream CAPA/Remediation Management software module is a comprehensive solution that enables companies to streamline the development and implementation of remediation and corrective action plans processes across the enterprise. The corrective action software solution provides end-to-end exception and change management capabilities to help companies capture problem data from anywhere in their operation, conduct investigation to determine the root cause, manage the entire preventive and corrective process, implement changes, and ensure that the issue is resolved effectively. Powerful analytics and reporting capability with graphical dashboards to track each case from initiation to closure gives managers complete real-time visibility into the remediation process.

• Accelerate investigation, review, approval and closure cycles as cases automatically move from one stage to the next
• Improve communication and teamwork on quality issues across departments and functional areas
• Gain enterprise-wide visibility into the status of remediation activities and track its process metrics
• Lower cost of regulatory compliance with electronic records and signatures as well as time stamped audit trails