Chartis RiskTech Quadrant® for GRC Solutions: Vendor Highlight Report


MetricStream provides a comprehensive suite of products to manage compliance with multiple regulations, corporate policies, and quality standards. The product suite provides an integrated system of record for all quality, compliance, and risk issues within the organization. It also enables customers to deploy consistent GRC and quality management processes across the organization and gain clear visibility into such processes.

MetricStream products address a growing range of compliance issues that affect business operations by delivering regulation-specific functionality based on industry best practices. The products address an organization's quality management and regulatory compliance management requirements. In addition, the products support risk management and corporate governance programs by streamlining key business processes and data.

Product and process manufacturers alike realize measurable benefits by utilizing MetricStream products to automate processes such as compliance and risk management, document management, issue and remediation management, audits, training, and change management throughout the enterprise. Through its comprehensive product suite, MetricStream provides a common framework and an integrated approach to meeting cross-industry mandates and regulations such as OSHA, EH&S, FCPA, and ISO standards as well as industry focused regulatory guidelines from FDA, FERC, FAA, HACCP, OMB A-123, Basel II, and Data Retention laws.

MetricStream products are specifically designed to work within complex organizations and multi-site operations. The solutions are based on a robust Enterprise Compliance Platform, a J2EE-based infrastructure, with built-in capabilities for workflow management, document management, email-based delivery of alerts and notifications, and real-time reporting and analytics. The system has role-based security and can scale up to the needs of the largest multinational companies.

MetricStream uniquely combines software and content to deliver solutions with embedded best practice templates, access to compliance training programs, and integration of business processes with regulatory notifications and industry alerts.

MetricStream products are available in a hosted model, as well as in a traditional "installed-at-the-customer-site" model.