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IT Managers are instituting a formal frameworks that put rigor around how IT measures, accepts and manages and monitor risk, as well as how they ensure compliance with many regulations governing data retention, privacy, confidential information, financial accountability and recovery from disasters. This structure extends to measuring business performance on IT Dashboards and Balanced Scorecards that examine where IT is making a contribution in terms of achieving business goals using both qualitative and quantitative measures. As the IT governance and compliance process is inherently complex involving multiple internal and external stakeholders, fragmented infrastructure and processes are giving way to an integrated IT governance framework that addresses strategic alignment, performance measurement, risk management, value delivery and resource management.
MetricStream for IT Managers
- Centralize IT governance, risk and compliance programs
- Implement frameworks such as COBIT, ISO 17799/27002, ITIL, CMMI, SAS 70
- Document IT policies, requirements and controls
- Identify risks and develop and implement risk mitigation plans
- Create IT audit programs and schedules, manage resources
- Implement remediation and corrective action plans
- Execute and consolidate manual and automated controls
- Reduce cost and effort of compliance for SOX, PCI, GLBA, HIPAA
- Gain real-time visibility into processes and risks
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