Hosting Services

Many companies turn to hosted solutions as a means to lower upfront investments in IT infrastructure. MetricStream also provides an alternative method of hosted deployments to enable customers to deploy our solution without the administrative and implementation costs associated with installing and managing an in-house system.

MetricStream hosting service offers a full range of solution management, support services, and infrastructure management for MetricStream solutions. The hosting services include licenses, maintenance, and support for MetricStream software as well as infrastructure software such as the database and application servers. Industrial grade server hardware and ongoing maintenance is provided at a secure data center with state-of-the-art networking, backup, and recovery capabilities. Complete system administration and help desk support ensure security, scalability, and performance for an assured level of service and quality.

Hosted solutions enable clients to begin using their MetricStream solution quickly, a benefit that can rapidly translate into bottom-line results. Some benefits of hosting services include:

• Fixed, predictable cost with minimal upfront spend
• Fast deployment to realize success and ROI sooner
• No hardware server purchases or maintenance costs
• No overheads for system administration of application and database
• Dedicated experts deploying and maintaining your MetricStream solution
• Assured service levels with Service Level Agreement (SLA)
• Managed in a state-of-the-art data center facility

For customers who need the MetricStream solution to be provided as a hosted service initially and plan to move the solution in-house at a later time, we offer a Hosting Transition Plan that enables smooth transition from a hosted environment to the companies internal IT infrastructure.