Quality & Regulatory Compliance Services

Selecting a quality and regulatory compliance management solution is only the beginning. To enable you to achieve the compliance objectives for your business, MetricStream provides a complete suite of services to ensure that customers realize the maximum value from their investments in our solutions.

With a team of experienced and dedicated professionals, we are committed to working with you to as you adopt MetricStream solutions for streamlining and automating your compliance and quality processes efficiently and cost-effectively.

Implementation: Based on the proven MetricStream Implementation Methodology (MSIM), our Professional Services organization follows a structured implementation process that incorporates all your solution requirements and meets agreed-upon timeline, and budget.

Support: MetricStream customer support teams promptly respond to questions on the use, configuration, and functionality of MetricStream solutions. Software issues and enhancement requests follow a well-defined process for resolution and consideration in future releases.

Validation: MetricStream Professional Services organization has successfully provided validation service to leading global corporations in regulated businesses like Pharmaceuticals and Medical Devices. The services range from executing packaged validation scripts to developing and implementing a comprehensive validation strategy.

Hosting: Many companies turn to hosted solutions as a means to lower upfront investments in IT infrastructure. MetricStream also provides an alternative method of hosted deployments to enable customers to deploy our solution without the administrative and implementation costs associated with installing and managing an in-house system.

Training: Our training services ensure quick adoption of our solutions. Different programs and curricula are designed to address different needs of business users, super users, system administrators, and internal trainers.