FAA Compliance
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FAA Compliance for Airlines

For companies in the airline industry, FAA compliance impacts all business functions operationally as well as strategically. Mandates such as Continuous Analysis and Surveillance that require air carriers have a method of measuring effectiveness and performance of maintenance and inspection and Internal Evaluation Programs for continual monitoring of internal processes, programs, and procedures require various departments to implement policies and procedures to meet applicable Airworthiness Directives (Ads) and FAA regulatory requirements.

Rising costs, increasing regulatory compliance and the risk of non-compliance, inventory warehouse carrying costs, demand forecasting inaccuracies and maintenance related departure delays are but a few of the daily headaches of the aviation compliance executive. The problem is not the lack of data gathered. To the contrary, most airlines are gathering much more data than they are effectively using. The problem is taking the huge stream of data, increasing its quality, decreasing multiple sources and processing it into information, knowledge and ultimately actionable decisions.

MetricStream offers an integrated solution for successfully meeting the increasing regulatory and reporting requirements from the FAA including ADs while lowering the associated costs that can otherwise be substantial. The solutions serve as enablers of new levels of productivity, regulatory compliance, reduced costs and effective quality, safety and risk management.

These solutions automate the entire inspection and conformance lifecycle from initial receipt of ADs, recording of inspections, instant launching of corrective actions and preventive actions (CAPAs), real time reporting to FAA and audit management.

Given the volume of safety directives issued annually by the FAA and the need for immediate response, documentation and reporting, MetricStream customers are realizing significant efficiency gains and ROI from workflow-driven web-based solutions. Built on the robust and scalable MetricStream Enterprise Compliance Platform, solution highlights include:

  • Controls to ensure timely reviews and adherence to quality mandates
  • Audit management including of the extended supply chain
  • Accelerated issue management and verification including CAPAs
  • Document management and reports that cover inspections and maintenance
  • Embedded best practices from leading airlines
  • Executive dashboards for management oversight and visibility

By making better use of information and improved visibility and data tracking, airlines can cut compliance costs while improving quality, safety and risk management — and up their performance levels.

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MetricStream uniquely combines software and content to deliver this solution with embedded best practices templates, access to compliance training programs, and integration of business processes with regulatory notifications or industry alerts.

Centralized Risk Management: Integrated and flexible framework enables documenting and assessing risks, defining controls, managing assessments and audits, identifying issues and implementing recommendations and remediation plans. MetricStream provides powerful tools for risk analysis and monitoring such as configurable risk calculators and risk heat maps.

Efficient Audit Management: Conducting audits and inspections ensures that the established safety and quality procedures are being followed. MetricStream provides capabilities to efficiently plan, schedule and conduct audits, allows audit findings to be reviewed and analyzed by a team, enables initiation of follow-up activities such as corrective/preventive actions when needed, and provides the ability to monitor the entire process.

Closed Loop Processes: Integrated quality, safety and compliance processes create a unified and seamless environment for identification, recording and remediation of issues and exceptions.

Streamlined Corrective Actions: Engaging teams to collaborate on development and implementation of corrective action plans streamlines corrective and preventive actions (CAPAs). MetricStream enables triggering CAPAs, performing root cause analysis, assigning follow up actions while effectively tracking and routing cases from initiation to closure.

Tracking Nonconformance and Deviation: Automated workflows accelerate nonconformance and deviation review and approval cycles. MetricStream supports recording and automatic rule-based routing of nonconformance issues for review, disposition and closure.

Real-Time Reporting: Role-based dashboards, control diagrams, and scorecards provide visibility into the ongoing compliance efforts and bring high-risk areas into focus.

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