Ensuring Closed Loop CAPA

Effective Corrective & Preventive Action (CAPA) and remediation management of quality, compliance and risk related issues is essential for a closed loop, continuous improvement process, and is and is at the center of programs such as ISO 9000 and Six Sigma. Effective CAPA management is central to the vision of an Integrated Compliance Management strategy. By quickly identifying the sources of potential problems and facilitating fast action to resolve issues, CAPAs drive an organizations quality and continuous improvement programs.

Relying on stand-alone point solutions or paper-based processes to manage CAPA process is ineffective as they fail to address systemic problems due to a lack of broad enterprise reach and visibility. Quality managers are finding that point-solutions and spreadsheet-based systems are no longer adequate for ensuring a closed-loop CAPA process. To drive operational excellence, companies are looking for ways to implement a systematic and consistent CAPA process across the organization for increased transparency and efficiency.

In this webinar, we will review common bottlenecks and productivity issues in CAPA management and demonstrate key capabilities of the MetricStream solution that ensure a closed loop CAPA process. The presentation will cover:

• Accelerated CAPA investigation, approval and closure with automated workflows
• Independent processes for containment, corrective and preventive actions
• Implementing industry standard 8-D Problem Solving methodology
• Improved communication and teamwork with parallel and sequential activities
• Real-time reports and dashboards for the CAPA process metrics and analytics