The safety of airplanes in service and regulatory compliance are critical in the aviation industry, both in terms of accident prevention and financial performance. As aptly stated by one of the aviation industry auditors, "Risk management, internal control and compliance will be some of the most important developments in the coming years".
The recent assessment of penalties to the airlines by the FAA has highlighted the challenges faced by the airlines in the regulatory compliance arena. Lack of compliance tools and inadequate quality management is threatening to create an unprecedented crisis in the airline industry. The FAA's announced plan to conduct compliance audits of 10% of the airworthiness directives by June 30th conveys their resolve to ensure safety compliance and that stringent quality management guidelines are being followed. Airlines and OEM's are scrambling to head off a crisis, but many airlines do not have the right tools in place to have a comprehensive and sustainable maintenance and quality management program. Many solutions neither cover the whole FAA compliance landscape nor provide a scalable system to manage safety and quality.
As airlines come up with an effective program to manage FAA directives, they need an integrated, enterprise-wide quality management solution that comes with a powerful compliance platform and provides strong domain expertise in aerospace and allied equipment. Tata Consultancy Services (TCS) and MetricStream invite you to join us at this webinar to explore the dynamics of building an effective safety and quality management program that includes the four pillars of the FAA Safety Management System - Policy Management, Safety Risk Management, Safety Assurance and Safety Promotion.
Tata Consultancy Services is an IT services, business solutions and outsourcing organization that delivers real results to global businesses, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery ModelTM recognized as the benchmark of excellence in software development. A part of the Tata Group, India’s largest industrial conglomerate, TCS has over 111,000 of the world's best trained IT consultants in 50 countries.
MetricStream is a leader in governance, risk, compliance and quality management solutions. Their unique, patented solution delivers integrated compliance and quality capabilities across diverse industries. In addition, MetricStream owns and operates ComplianceOnline, the industry-leading web portal for compliance and quality information accessed by professionals globally. For the airline industry, MetricStream has delivered capabilities around quality management, audits and compliance. In a recent implementation at a leading airline, the MetricStream Audit Management solution delivered key benefits including:
- Enterprise-wide visibility into the audit process and metrics for assured compliance with FAA regulations and internal standards
- Automatic assignment and tracking of audit tasks leading to an accelerated audit process
- Elimination of audit errors and inconsistencies with standardized data collection and analysis
- Improved communication and teamwork on complex audit processes across departments and functional areas
TCS and MetricStream are engaged in a strategic partnership to address key compliance issues and bring down associated costs. More specifically, TCS and MetricStream have a robust solution for the airline industry that includes world-class compliance and quality solutions as well as validated global implementation and support services.



