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| Effective Safety and Quality Management in the Airline Industry for Improved Business Performance |
- Looking for cost savings by increasing efficiency and effectiveness of quality and safety management?
- Mandated to file copious amounts of paperwork with FAA for routine inspections and operations?
- Looking for a comprehensive audit management solution to support enterprise wide audits, risk assessments, remediation, incident management and reporting?
- Exposed to scrutiny by the FAA due to perceived non-compliance with the Airworthiness Directives?
- Interested in knowing more about the four pillars of the FAA Safety Management System (SMS) and tools that let you rapidly implement these standards?
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The safety of airplanes in service and regulatory compliance are critical in the aviation industry, both in terms of accident prevention and financial performance. As aptly stated by one of the aviation industry auditors, "Risk management, internal control and compliance will be some of the most important developments in the coming years".
The recent assessment of penalties to the airlines by the FAA has highlighted the challenges faced by the airlines in the regulatory compliance arena. Lack of compliance tools and inadequate quality management is threatening to create an unprecedented crisis in the airline industry. The FAA's announced plan to conduct compliance audits of 10% of the airworthiness directives by June 30th conveys their resolve to ensure safety compliance and that stringent quality management guidelines are being followed. Airlines and OEM's are scrambling to head off a crisis, but many airlines do not have the right tools in place to have a comprehensive and sustainable maintenance and quality management program. Many solutions neither cover the whole FAA compliance landscape nor provide a scalable system to manage safety and quality.
As airlines come up with an effective program to manage FAA directives, they need an integrated, enterprise-wide quality management solution that comes with a powerful compliance platform and provides strong domain expertise in aerospace and allied equipment. Tata Consultancy Services (TCS) and MetricStream invite you to join us at this webinar to explore the dynamics of building an effective safety and quality management program that includes the four pillars of the FAA Safety Management System - Policy Management, Safety Risk Management, Safety Assurance and Safety Promotion.
Tata Consultancy Services is an IT services, business solutions and outsourcing organization that delivers real results to global businesses, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery ModelTM recognized as the benchmark of excellence in software development. A part of the Tata Group, India’s largest industrial conglomerate, TCS has over 111,000 of the world's best trained IT consultants in 50 countries.
MetricStream is a leader in governance, risk, compliance and quality management solutions. Their unique, patented solution delivers integrated compliance and quality capabilities across diverse industries. In addition, MetricStream owns and operates ComplianceOnline, the industry-leading web portal for compliance and quality information accessed by professionals globally. For the airline industry, MetricStream has delivered capabilities around quality management, audits and compliance. In a recent implementation at a leading airline, the MetricStream Audit Management solution delivered key benefits including:
- Enterprise-wide visibility into the audit process and metrics for assured compliance with FAA regulations and internal standards
- Automatic assignment and tracking of audit tasks leading to an accelerated audit process
- Elimination of audit errors and inconsistencies with standardized data collection and analysis
- Improved communication and teamwork on complex audit processes across departments and functional areas
TCS and MetricStream are engaged in a strategic partnership to address key compliance issues and bring down associated costs. More specifically, TCS and MetricStream have a robust solution for the airline industry that includes world-class compliance and quality solutions as well as validated global implementation and support services.
Panelists |
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Kyatsandra (Gopi) Gopinath Kyatsandra (Gopi) Gopinath works with Tata Consultancy Services as an advisor to the Aerospace division. Gopi retired in June 2004 after 36 years with the Boeing Company in Seattle, WA where he last held the position of Director of Engineering for Commercial Airplanes (Structures and PayLoads). In this position he was responsible for Engineering design, analysis, certification and safety activities of all commercial airplane models, their derivatives and post-delivery support to airline customers. He was also responsible for identifying and implementing best practices and ensuring the right skill sets are in place for designing, integrating, building, certifying and delivering airplane products. While at Boeing, he was a DER for 8 years and chaired a number of industry and FAA committees. Gopi has received awards from the American Institute of Aeronautics and Astronautics in recognition of his contributions to the aerospace industry. Gopi has a Bachelor's degree in Civil Engineering from University of Mysore, India, Master's degree in Structural Engineering from the University of Wisconsin and a Master's degree in Business Administration from Seattle University. |
Carl McCauley As the Vice President of Quality Management Solutions, Carl is responsible for meeting MetricStream's sales goals, managing customer relationships, and working with MetricStream's customers to identify areas where MetricStream's solutions can improve their business and add value to their operations. Most recently, Carl was the Chief Operating Officer of Visiprise, which acquired the manufacturing software group from Teradyne in January 2003. At Teradyne, Carl was the Vice President of Software Operations where he had P&L responsibility for developing and delivering manufacturing execution software to Fortune 500 manufacturers such as Celestica, Solectron, Hitachi, Sun, Compaq/HP, Raytheon, Goodrich, Philips Lighting, Textron, Ford, Chrysler and Abbott Labs. Prior to joining Teradyne in 2000, Carl was President and CEO of BrightPost Solutions, Senior Vice President of Product Management and Software Development at Fischer International Systems Corp, and Vice President of Software Applications at IVI Checkmate (formerly Checkmate Electronics). Carl has a Bachelor of Science degree in electrical engineering from the Georgia Institute of Technology. |
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