In this webinar, OEMs will learn how to mitigate supplier quality problems with simple and reliable processes that deliver comprehensive, real-time quality data from outsourced suppliers, get root cause analysis of quality problems and remediate/charge back poor quality costs from the supplier. Through these tools, attendees will learn how adopters of the approach have lowered costs and achieved greater customer satisfaction.
Highlights of the webinar include information on the following:
- Tackling supplier quality challenges in the global supply chain
- Techniques to identify product-quality issues and get the “right” data from outsourced suppliers
- Initiating supplier-quality processes for corrective actions and charge backs
- Reducing time to identify and resolve supplier quality
- Minimizing product liability and risks
- Achieving optimal customer satisfaction via the delivery of higher-quality products
| Panelists |
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Al Alaverdi, Co-founder and Vice President of Customer Advocacy, SigmaQuest
Carl McCauley, Vice President, Quality Management Solutions, MetricStream