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AMR Analyst Webinar on Supplier Performance Management

Improve Supplier Quality and Mitigate Supply Chain Risks through Supplier Performance Management
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In the economic downturn, companies are focusing on techniques to improve profit margin by reducing costs associated with supply chain operations and procurement processes. Even a minor breakdown in the supply chain or a slight deviation from quality specifications can increase costs, hurt sales and reduce profitability.

Supplier performance management can be used as a strategic tool for ensuring efficiency in supply chain and procurement process for continuous improvement.

Effective supplier performance management enables companies to use best practices and provides a systematic process to manage supplier scorecards, key performance indicators (KPIs), quality metrics, and risk assessments and mitigation to improve quality and manage risk in the supply chain. Join us for a complimentary webcast by MetricStream and AMR Research and learn how to:

  • Enable integrated supplier performance and scorecards for multiple attributes (cost, quality, innovation, responsiveness)
  • Integrate supplier nonconformance and corrective actions (SCAR) with supplier performance
  • Implement cost recovery and chargeback programs to reduce cost of poor quality
  • Enable suppliers to view and respond to performance and quality issues
  • Monitor SLA and contract compliance based on KPIs
  • Identify and mitigate supply chain risks and uncover hidden opportunities
  • Conduct ongoing supplier audits, self-assessments, surveys and inspections
  • Implement a supplier governance system that integrates supplier performance with supplier quality and supplier risks to provide a closed-loop system to mitigate supplier chain risks while improving supplier performance and quality.

Panelists

Simon JacobsSimon Jacobson, Research Director , AMR Research
Simon Jacobson is responsible for AMR Research's coverage of manufacturing operations and ERP providers serving the mid-market. He examines how global manufacturers apply IT to their processes as part of their ongoing evolution toward becoming demand-driven manufacturers. In addition to ERP, Simon also covers manufacturing compliance and quality management (including environmental health and safety), manufacturing services organizations, and the evolving ecosystem of MES providers across the range of industries that AMR Research studies.

Prior to his role as senior research analyst, Simon worked as the program manager for AMR Research's manufacturing operations group. Simon earned his BA from the University of Vermont.

Carl McCauley, VP - Quality Management Solutions, MetricStream
Carl is responsible for managing customer relationships and working with MetricStream's customers to identify areas where MetricStream solutions can improve their business and add value to their operations. Prior to this role, Carl was the Chief Operating Officer of Visiprise, Vice-President of Software Operations at Teradyne, President and CEO of BrightPost Solutions, Senior Vice President of Product Management and Software Development at Fischer International Systems Corp, and Vice President of Software Applications at IVI Checkmate (formerly Checkmate Electronics).

 
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