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Performance Challenges in Complex Demand and Supply Chains: How to Manage Risks and Operational Compliance

An extended enterprise adds several dimensions of complexity and risk to corporations in a wide array of
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verticals including Manufacturing, High Tech, Food Services, Life Sciences, Energy and Financial Services. Uncertainties can arise due to several reasons including outsourcing, globalization, local and country legislations, currency fluctuations, vendor quality, franchisee operations, and natural and man made disasters. These interruptions, when they happen, should be addressed as quickly and efficiently through resiliency of the supply and demand chains to ensure that business performance goals are met.

This webinar, with AMR Research Vice President and Research Fellow, John Hagerty, will outline a strategic approach to risk management, operational compliance and quality management to address these challenges that many forward-

looking businesses are adopting by leveraging enterprise GRC (Governance, Risk and Compliance) architecture. This approach enables enterprises to aggregate data and information from disparate sources in the extended enterprise, conduct scenario planning and “what if” analysis and make business decisions to maximize profitability and shareholder value.

Some of the topics that will be covered include:

  • Impact of a distributed supply chain and demand chain
  • Demands caused by outsourcing and globalization
  • How to best manage multiple risks including supply chain risk, financial risk and geo political risk.
  • Business continuity planning
  • Impacts of local legislation and mandates
  • Vendor and supplier management
Panelists

Chris McCleanJohn Hagerty - Vice President and Research Fellow, AMR Research
John Hagerty brings more than 25 years of experience in enterprise applications, performance management, and compliance to his role as vice president and research fellow. He is responsible for leading AMR Research's analysis on strategies, practices, and trends driving governance, risk, and compliance (GRC), business intelligence (BI), and performance management (PM) initiatives in corporations worldwide.

Gaurav Kapoor - Chief Financial Officer and General Manager, MetricStream
As the Chief Financial Officer for the company, Gaurav has worldwide responsibility for Finance, Marketing, Business Development and the ComplianceOnline business unit. Gaurav brings nearly a decade of marketing, finance and operating experience with Citigroup and has spent several years in executive operating roles with venture-backed enterprise software and internet companies.

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