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Techniques to Address Supplier Quality Management Challenges in High Tech Manufacturing Industry

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Date: Wednesday, February 25, 2009
Time: 09:00 AM Pacific   |  11:00 AM Central   |  12:00 PM Eastern

For high-tech companies and suppliers, the ultimate goal is to manufacture high-quality and reliable products. The most serious supplier quality challenges facing the manufacturing industry today include the following:

  • Lack of senior-level involvement in supply quality management
  • Reluctance to implement performance-based supplier scorecards
  • Inefficient, decentralized reporting
  • Lack of risk-based analysis for supplier quality
  • Disconnected change control process leading to longer turnaround time

This online discussion focuses on covering the following:

  • Impact of a distributed supply chain and demand chain
  • Demands caused by outsourcing and globalization
  • How to best manage multiple risks including supply chain risk, financial risk and geo political risk.
  • Streamline Supplier Corrective Action Requests (SCAR) and supplier audits
  • Deploy Supplier Scorecards to monitor key performance metrics
  • Implement cost recovery and chargeback programs
  • Calculate and reduce the cost of poor quality
  • Collaborate with suppliers to solve problems, manage change requests and notify suppliers of important updates
  • Measure cost of poor quality metrics
Panelists

Carl McCauley
VP for Quality Management Solutions, MetricStream

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