Case Study: Mastercard - Creating a High Performing Third-Party Risk Management Program

“Dealing with fourth parties is so difficult that we’d better choose the risks that we want to monitor. We want them to be few, but relevant -- those that are going to make the difference when you’re dealing with fourth parties.”

Maria Vejarano
VP, Customer Risk Assessment,

Mastercard: Creating a High Performing Third-Party Risk Management Program

As the payment industry grew and innovated, there was a proliferation of payment service providers, be it data storage entities, processors, prepaid program managers, digital wallet operators, or payment facilitators—each of whom brought along multiple risks. In this video, Maria Vejarano describes how Mastercard put into place a robust program to register and monitor service providers, enable risk assessments and onsite evaluations, identify vulnerabilities, and report the results to facilitate action.

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