September 29, 2009 | SUNNYVALE, California: MetricStream Inc., the market leader in Global Governance, Risk, Compliance (GRC) and Quality Management solutions and SigmaQuest Inc., the leader of On-Demand, scalable solutions for product quality management, are hosting a webinar titled, “Optimizing Your Supply Chain Using Leaner Business Practices - Ensuring Greater Supplier Quality.” The webinar is targeted toward OEMs and suppliers developing medical device, telecom, military, aerospace, consumer electronics, cleantech energy and electronics-based products.

Event Details: 
Date: Wednesday, October 7, 2009 
Time: 9:00 am Pacific/12:00 pm Eastern 
To register:

About the Webinar
Managing supplier quality is essential to running a successful business. Yet, as OEMs continue to seek cost reductions, supplier specified tests are often skipped which leads to the shipment of lower-quality materials. At the same time, many OEMs are faced with reducing internal operations teams due to budget cuts. The leaner inspection resources are not as likely to catch poor-quality components. In this webinar, OEMs will learn how to mitigate supplier quality problems with simple and reliable processes that deliver comprehensive, real-time quality data from outsourced suppliers, get root cause analysis of quality problems and remediate/charge back poor quality costs from the supplier. Through these tools, attendees will learn how adopters of the approach have lowered costs and achieved greater customer satisfaction.

Highlights of the webinar include information on the following:

  • Tackling supplier quality challenges in the global supply chain
  • Techniques to identify product-quality issues and get the “right” data from outsourced suppliers
  • Initiating supplier-quality processes for corrective actions and charge backs
  • Reducing time to identify and resolve supplier quality
  • Minimizing product liability and risks
  • Achieving optimal customer satisfaction via the delivery of higher-quality products

Featured Speakers:

Carl McCauley, Vice President, Quality Management Solutions, MetricStream 
Carl is responsible for managing customer relationships and working with MetricStream's customers to identify areas where MetricStream solutions can improve their business and add value to their operations. Prior to this role, Carl was the Chief Operating Officer of Visiprise, Vice-President of Software Operations at Teradyne, President and CEO of BrightPost Solutions, Senior Vice President of Product Management and Software Development at Fischer International Systems Corp, and Vice President of Software Applications at IVI Checkmate (formerly Checkmate Electronics).

Al Alaverdi, Co-founder and Vice President of Customer Advocacy, SigmaQuest
Al brings over twenty years of experience in testing and manufacturing software development to SigmaQuest. During his tenure at SigmaQuest, he has led the development of best-in-class product quality management software and has collaborated with numerous electronic system companies to help them attain optimal product quality results. Prior to SigmaQuest, Al was the founder and President of CodeServ, a software consulting company specializing in electronic systems manufacturing. Codeserv had multi-million dollar contracts with Sun Microsystems, Anritsu, and Solectron. Prior to CodeServ, Al served in several engineering and management capacities at Amdahl and Antares Alliance Group where he was responsible for process engineering and for the development of tools to enhance product performance and manufacturing efficiencies. This experience, combined with his background in computer science, provides the unique manufacturing and IT expertise that forms the center of SigmaQuest's offering. Al holds a BSCS from University of Illinois in Champaign-Urbana and an MSCS from the Santa Clara University.

About MetricStream

MetricStream is the independent market leader in enterprise cloud applications for governance, risk, compliance (GRC), and quality management. MetricStream apps and software solutions improve business performance by strengthening risk management, corporate governance, regulatory compliance, audit management, vendor governance, and quality management for organizations across industries, including banking and financial services, health care, life sciences, energy and utilities, consumer brands, government, technology, and manufacturing. MetricStream is headquartered in Palo Alto, California, with an operations and GRC innovation center in Bengaluru, India, and sales and operations support in 12 other cities globally.(

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