December 08, 2010 | Palo Alto, California: MetricStream Inc., the market leader in enterprise-wide Governance, Risk, Compliance (GRC) and Quality Management solutions, today announced that a major US food products brand has chosen MetricStream to automate and streamline it enterprise-wide auditing program on MetricStream GRC Platform. MetricStream’s comprehensive solution will enable the food processor to improve auditing efficiencies across its internal business operations as well as its supply and distribution chain. The solution will also enable the company to maintain high standards of food quality and safety by improving compliance and risk management through an integrated audit program and timely corrective actions on audit findings and issues.
The food and beverage industry is facing myriad of new challenges due to the increased scrutiny of regulatory agencies on all sides - including the FDA, FSIS and USDA. Food companies are under ever-increasing demands to demonstrate that they are in control of safety risks and compliant with FDA and FSIS rules and regulations. Recently proposed, the FDA Food Safety Modernization Act and the Food Safety Enhancement Act will greatly expand the authority of the FDA to require food firms to conduct hazard analyses and implement preventive controls. Non-compliance can be costly, resulting in fines, recalls and brand erosion. To overcome these challenges, food processing companies are utilizing GRC Platforms to enhance their food safety and quality initiatives through integrated audit, risk and compliance management programs.
MetricStream’s GRC solutions for food and beverage industry play a critical role in ensuring compliance with food safety standards and regulations, automating quality and audit management to lower business risks, identifying and implementing preventive controls, improving the efficiencies of food safety and quality program and reducing costs of regulatory compliance.
As a part of their business, food manufacturers conduct regular checks of their own operations as well as their supplier plants to ensure conformance with sanitation and quality procedures. Raw materials, processing and packaging operations are continually monitored for consistency of flavor, texture, purity and nutrient content. Even after products are delivered to retail stores, they are periodically collected and returned to Quality Assurance groups for a thorough check.
As organizations grow and expand, they need a robust audit management system to ensure that the quality processes are followed down to the last detail. MetricStream will deliver a comprehensive and flexible system to the client, equipped with rich reports, dashboards and workflows that will help the food products brand enhance its reputation as a trusted name in quality, purity and taste.
MetricStream was selected because of the flexibility of its solutions to fit the customer’s specific processes, its sophisticated reporting and dashboarding capabilities and MetricStream’s successful track record with leading names in the food industry. Recently, AIB International, one of North America's largest providers of third-party food safety audits, selected MetricStream for implementing an Audit Management system to automate and streamline its food safety audits and inspections services utlized by world’s largest food manufacturers, distributors and food service operators, including 83 of the top 100 North American food processors.
The MetricStream solution will be rolled out initially for the US operations of the client. In due course, it will be extended to manage audits across the company’s worldwide operations. The solution is built on a web-based architecture which enables audits to be conducted with ease and efficiency across global locations, suppliers and operations improving collaboration and ensuring that each employee contributes to quality enhancement.
It is designed to manage the complete audit lifecycle - right from audit planning and scheduling, through audit implementation and review of audit findings, to the implementation of audit recommendations. Embedded industry best practices ensure compliance with numerous food industry regulations including those of FDA, USDA, HACCP and ISO 22000, as well as internal polices and mandates.