May 02, 2012 | Palo Alto, California: Stanford Hospital and Clinics and Lucile Packard Children’s Hospital at Stanford University Medical Center (SUMC), the nation’s premier healthcare institution, has selected MetricStream’s Governance, Risk, and Compliance (GRC) solution for its Compliance and Privacy Management program. SUMC will use MetricStream’s solution to strengthen information security and compliance with regulations such as  HIPAA  by streamlining, centralizing, and automating the management of compliance issues and incidents. The solution will also support various types of audits, providing real-time visibility into audit processes, and ensuring proactive resolution of audit findings and issues. SUMC will turn to MetricStream’s Cloud-based offering to accelerate the application deployment.

To further strengthen its compliance and privacy program, SUMC decided to adopt a best-in-class solution. The organization chose MetricStream from among several vendors based on MetricStream’s market leadership and in-depth expertise in GRC solutions for the healthcare industry. MetricStream’s solutions for healthcare organizations provide a powerful combination of process automation, best-practice workflows, data integration, reporting, analytics, and regulatory content. A wide range of healthcare providers and health plans, from single facility hospitals, to specialized medical centers, to regional healthcare systems, to large nation-wide managed care networks, have adopted MetricStream solutions based on their ease-of-use, configurability, scalability, and security capabilities.

MetricStream Issue and Incident Management Solution will better enable SUMC to facilitate systematic and consistent processes for capturing, investigating, tracking, resolving, and reporting compliance and privacy issues across the organization. Through unique Infolet technology, the solution seamlessly integrates with external systems such as threat and vulnerability products, security information and event management systems, and other third party applications to automatically capture incidents and issues and trigger corrective action. Powerful dashboards and reports help track each issue or incident in real time, analyze trends, spot recurring issues, identify root causes, and track action items and resolutions.

MetricStream Audit Management Solution will provide SUMC with end-to-end functionality for managing all audit processes including audit planning and scheduling, resource management, field data collection, audit reporting and review, and implementation of audit recommendations. The solution facilitates structured, risk-based audits and enhances collaboration across the enterprise through shared audit calendars, email notifications, and sharing of audit workpapers. Any findings that arise are automatically routed for investigation and resolution to MetricStream Incident and Issue Management Solution.

SUMC will turn to MetricStream’s Cloud-based solution to accelerate the application deployment. As businesses move to the Cloud, MetricStream offers complete flexibility, higher control, superior reliability, and robust security based on state-of-the-art private cloud architecture and virtualization technology.

“We are very happy that Stanford University Medical Center has selected MetricStream to serve its Governance, Risk and Compliance requirements,” says Gaurav Kapoor, COO at MetricStream. “Healthcare is one of the most complex and highly regulated industries with several risk, policy, and compliance challenges. Stanford University Medical Center is one of the most respected hospitals and universities in the world, and with its addition to our customer portfolio, we continue to enhance our significant presence in the healthcare industry.”

About MetricStream

MetricStream is the independent market leader in enterprise cloud applications for governance, risk, compliance (GRC), and quality management. MetricStream apps and software solutions improve business performance by strengthening risk management, corporate governance, regulatory compliance, audit management, vendor governance, and quality management for organizations across industries, including banking and financial services, health care, life sciences, energy and utilities, consumer brands, government, technology, and manufacturing. MetricStream is headquartered in Palo Alto, California, with an operations and GRC innovation center in Bengaluru, India, and sales and operations support in 12 other cities globally.(

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