September 04, 2012 | Palo Alto, California: MetricStream, the market leader in enterprise-wide Governance, Risk and Compliance (GRC) and Quality Management Solutions (QMS), today announced that Troy Design and Manufacturing  Company (TDM), a design and engineering expert, has selected MetricStream Quality Management Solution. The solution will automate and streamline TDM’s non-conformance tracking and Corrective Action and Preventive Action (CAPA) management across its supply chain and help TDM drive ongoing product and process improvement.

Based in Redford, Michigan, TDM is a stamping engineering and sheet metal prototype supplier to the Automotive Industry and an expert in these fields, especially in stamping exotic materials. TDM excels in developing people, methods, processes, technologies and relationships in all phases of vehicle development and specializes in services like Design Engineering, Quality Engineering, Virtual Engineering and Prototype Part Manufacturing for commercial vehicles. TDM uses the 8D Problem Solving Process to identify, correct and eliminate the recurrence of quality problems and mitigate noncompliance, safety and reliability risks in the supply chain.

“TDM strives for world-class quality through process improvement to meet and exceed customer satisfaction goals. It is important for us to use industry’s most advanced Quality Management systems and tools,” says Ray Ridener, Quality & Operations Engineering Manager at TDM. “We selected MetricStream for this important initiative as its solutions incorporate best practices adopted in the industry and it is widely seen as the leader in Integrated Quality Management solutions for automotive manufacturers.”

MetricStream will provide a comprehensive QMS solution, which will enable TDM to automate and streamline its non-conformance management and CAPA processes based on the 8D approach across the enterprise. The solution will support identification, evaluation, segregation and disposition of non-conforming material, as well as enable investigations and tracking. The powerful quality analytics and reporting capability with graphical dashboards to track each non-conformance and CAPA from initiation to closure will provide quality engineers and managers real-time visibility into the process as well as trend analysis and supplier performance metricsfor senior management.

TDM opted for MetricStream’s Cloud-based solution as it will enable a faster and easier rollout for its internal users as well as suppliers across the United States, Canada and South America while ensuring a high degree of flexibility, control, reliability, and security based on state-of-the-art private cloud architecture and virtualization technology.

“We are very pleased and excited to partner with TDM in its commitment to meet and surpass the quality requirements and expectations of its customers,” says Gaurav Kapoor, Chief Operating Officer at MetricStream. “As manufacturing companies develop strategies to deliver high value to the marketplace, MetricStream solutions enable them to drive innovation and continuous improvements, reduce risk and improve safety across their global supply chain.”

About MetricStream

MetricStream is the independent market leader in enterprise cloud applications for governance, risk, compliance (GRC), and quality management. MetricStream apps and software solutions improve business performance by strengthening risk management, corporate governance, regulatory compliance, audit management, vendor governance, and quality management for organizations across industries, including banking and financial services, health care, life sciences, energy and utilities, consumer brands, government, technology, and manufacturing. MetricStream is headquartered in Palo Alto, California, with an operations and GRC innovation center in Bengaluru, India, and sales and operations support in 12 other cities globally.(

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