Given the vast reach that social media has and the opportunity it provides to interact with anyone at any time anywhere, it also brings in a whole new world of risks for organizations. Today, while organizations make the most of social media and derive value from it, they are also wary about the different kinds of risks related to privacy, security, intellectual property, employment practices, and other legal risks that they are exposed to.  There have been instances where a prank video made by employees on a company product had cost the company their reputation and a negative comment posted about a supervisor had an employee fired as it violated the National Labor Relations Act (NLRA). And with Big Data gaining prominence and promising market intelligence, the challenge that organizations are facing is to implement privacy policies that will secure data inputs and monitor Big Data outputs.

As organizations define a protocol to ensure that social media risks are mitigated, compliance issues are managed effectively and brand value is protected, there are some important factors that they need to be aware of. In this discussion, Chris McClean, Principal Analyst and Research Director at Forrester Research and Vidya Phalke, Chief Technology Officer at MetricStream will provide insights on:

  • How organizations can proactively protect brand and reputation in this digital media age
  • Industry specific regulatory compliance issues that organizations need to understand and address
  • The effectiveness of the strategies that organizations have introduced for mitigating social media risks
  • How to redesign policies and controls that are considered irrelevant by social media
  • Ways in which social media and Big Data technology can be used to strengthen Governance, Risk, and Compliance (GRC) frameworks


Join the webinar 
The webinar is scheduled to take place on Tuesday, September 25, 2012, at 10:30 am Pacific Time. To register for this event, and know more about the webinar and speakers please click here: http://info.metricstream.com/social-media-risk.html

About MetricStream

MetricStream, the independent market leader in enterprise and cloud applications for Governance, Risk, Compliance (GRC) and Quality Management, makes GRC simple. MetricStream apps improve business performance by strengthening risk management, corporate governance, regulatory compliance, vendor governance, and quality management for hundreds of thousands of users in dozens of industries, including Financial Services, Healthcare, Life Sciences, Energy and Utilities, Food, Retail, CPG, Government, Hi-Tech and Manufacturing. MetricStream is headquartered in Palo Alto, California, with an operations and R&D center in Bangalore, India, and sales and operations support in 12 other cities globally. (www.metricstream.com).

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