March 25, 2013 | Palo Alto, California: The consumer products and merchandise division of a leading global media and entertainment conglomerate has chosen MetricStream to support its ongoing commitment to ethical sourcing and Corporate Social Responsibility (CSR). With the MetricStream platform, the company will unify and streamline social compliance management processes and supplier audits across their extended global enterprise, improving visibility into the full gamut of their compliance initiatives.

The media conglomerate's consumer products and merchandise division manages and oversees a broad range of processes, activities, and products including apparel and toys. With a strong focus on ethical sourcing, the division proactively enforces social compliance policies, labor standards, and a Code of Conduct across all of its suppliers. Audits and inspections are periodically conducted by both internal and third-party auditors to monitor the company's compliance and identify any violations around child labor, harassment, discrimination, and factory health and safety conditions. The division will replace its existing social compliance management system with the MetricStream solution in order to support business growth despite increasing complexity around managing its global supply chain, as well as enable timely and dynamic executive reporting based on sound and quality data.

The solution will standardize end-to end social compliance management activities, including supplier on-boarding, communication of policies, audit management, issues tracking, and surveys. Powerful dashboards will provide real-time visibility into audit processes and supplier compliance, and advanced capabilities will help identify auditable candidates and provide resource management tools, an offline audit briefcase, automated alerts, and multi-language support. The solution's integration engine will capture external information such as incidents reported by the media and NGOs, and in response, will trigger workflows around responding, identifying the appropriate suppliers, performing spot checks, providing recommendations, and elevating issues to senior management.

Ethical sourcing and compliance with rules, regulations, and standards can significantly enhance brand value and reputation. Organizations need to ensure that their workplace is safe and inclusive, and that suppliers and related supply chain processes are ethical and socially responsible. Leading global brands are looking to strengthen their compliance and audit programs using a proactive and integrated approach, and continue to look to MetricStream to provide comprehensive and integrated solutions to help them overcome their challenges, as well as identify new opportunities for growth and differentiation.

About MetricStream

MetricStream is the independent market leader in enterprise cloud applications for governance, risk, compliance (GRC), and quality management. MetricStream apps and software solutions improve business performance by strengthening risk management, corporate governance, regulatory compliance, audit management, vendor governance, and quality management for organizations across industries, including banking and financial services, health care, life sciences, energy and utilities, consumer brands, government, technology, and manufacturing. MetricStream is headquartered in Palo Alto, California, with an operations and GRC innovation center in Bengaluru, India, and sales and operations support in 12 other cities globally.(

Press contact

[email protected]

Get a demo Download RFP Template Pricing Contact