Social media presents a new marketing and communication avenue for businesses; however its viral nature and unrestricted accessibility pose a threat to the privacy and security of corporate data. Therefore, organizations need a proficient Enterprise Risk Management (ERM) program, which will offset the risks associated with the organization’s social media initiatives. It will help implement clear and actionable policies combined with controls to establish a productive as well as secure presence on the social media.

As a growing number of businesses continue to tap into various social networking sites, the regulatory authorities are gearing to better monitor and manage the potential threats associated with these communication channels. The Federal Financial Institutions Examination Council (FFIEC) has published a new set of proposed guidelines for banks and financial institutions entitled, ‘Social Media: Consumer Compliance Risk Management Guidance’. These guidelines outline the “do’s” and “don’ts” of social media and online behaviour, specifically for banks and financial institutions.

Join industry expert Michael Epshteyn, Associate at Hogan Lovells US LLP, and Susan Palm, Vice President of Industry Solutions at MetricStream, for a webinar, in which they will examine the significant issues and best practices around the new FFIEC Social Media Guidance. Additional topics for discussion include:

  • Highlights from the FFIEC Social Media Guidance
  • Components of a social media risk management program
  • Industry reactions to the FFIEC Social Media Guidance
  • Case studies of social media successes and failures
  • Best practices for effectively managing social media activities

Attend the webinar
This webinar is scheduled to take place on Thursday, May 30, 2013 at 11:00 am Eastern Time. To register for this webinar, and to learn more about the webinar and speakers, please click here.

About MetricStream

MetricStream is the independent market leader in enterprise cloud applications for governance, risk, compliance (GRC), and quality management. MetricStream apps and software solutions improve business performance by strengthening risk management, corporate governance, regulatory compliance, audit management, vendor governance, and quality management for organizations across industries, including banking and financial services, health care, life sciences, energy and utilities, consumer brands, government, technology, and manufacturing. MetricStream is headquartered in Palo Alto, California, with an operations and GRC innovation center in Bengaluru, India, and sales and operations support in 12 other cities globally.(

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