September 25, 2013 | Palo Alto, California: Farmers & Merchants Bank has chosen MetricStream to provide an integrated cloud-based solution for Enterprise Risk Management (ERM) and Internal Audit Management. The solution will enable the bank to consolidate and map all ERM and internal audit processes and data in a single, cohesive system. This integrated approach will improve enterprise-level visibility into risks and control effectiveness, enabling the bank to make more risk-informed decisions, and enhancing compliance with banking regulations.

With a rich history that spans more than 100 years, Long Beach-based Farmers & Merchants Bank  currently operates 21 offices across Los Angeles and Orange Counties and offers a wide variety of financial services for individuals, businesses and communities - with a particular emphasis on commercial and small business banking.

“In today’s high-risk markets, our stability as a bank is an important part of our competitive edge. Maintaining that stability involves embracing new and more advanced risk and audit management technologies,” said Kathleen Salmons, Chief Risk Officer at Farmers & Merchants Bank. “After evaluating several top risk and audit solution vendors, we believed MetricStream remained unique in its ability to offer a truly integrated solution that would help us gain deeper and more real-time visibility into our risks and controls, and also help us forecast risk with greater accuracy.”

The MetricStream solution will provide a single point of reference for identifying, assessing, ranking and mitigating risks, as well as documenting and testing controls, and tracking and remediating issues. Many of these workflows will be automated for optimal resource-efficiency. The solution will also help create a tightly integrated risk and control library where each control is mapped to the associated risks, regulations, policies, frameworks and assets. Powerful risk heat maps and charts will support in-depth risk analysis, while executive dashboards and reports will enable real-time tracking of the bank’s risk posture and control effectiveness.

Based on the risk data in the solution, the bank’s auditors will be able to adopt a risk-based approach to internal audits wherein they first identify high-risk areas, and accordingly prioritize their audit efforts and resources. The solution will enable and streamline these processes, as well those around audit planning, scheduling and work paper management.

Farmers & Merchants Bank will accelerate the solution rollout by adopting MetricStream Cloud which is architected to simplify the deployment of GRC applications and deliver the benefits of reliability, security, and flexibility.

 “We are delighted that Farmers & Merchants Bank has selected MetricStream to support its risk management journey,” said Gaurav Kapoor, Chief Operating Officer at MetricStream. “Having worked with several leading community banks, we understand the unique market and business challenges they face, such as increased competition from larger global banks. Many leading community banks are adopting and using MetricStream’s cloud-based solutions, which helps them achieve faster time to value for their Governance, Risk and Compliance programs.

About Farmers & Merchants Bank 
Founded in Long Beach in 1907 by C.J. Walker, Farmers & Merchants Bank has 21 branches in L.A. and Orange Counties. The Bank specializes in commercial and small business banking along with business loan programs. Farmers & Merchants Bank of Long Beach is a California state chartered bank with deposits insured by the Federal Deposit Insurance Corporation (Member FDIC) and an Equal Housing Lender. For more information about F&M, please visit the website,

About MetricStream

MetricStream is the independent market leader in enterprise cloud applications for governance, risk, compliance (GRC), and quality management. MetricStream apps and software solutions improve business performance by strengthening risk management, corporate governance, regulatory compliance, audit management, vendor governance, and quality management for organizations across industries, including banking and financial services, health care, life sciences, energy and utilities, consumer brands, government, technology, and manufacturing. MetricStream is headquartered in Palo Alto, California, with an operations and GRC innovation center in Bengaluru, India, and sales and operations support in 12 other cities globally.(

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