October 17, 2013 | Palo Alto, California: MetricStream, the market leader in enterprise-wide Governance, Risk, and Compliance (GRC) solutions will participate at the Risk Management Association (RMA) Operational Risk Management Discussion Group from October 22 - 23, 2013 in San Francisco, California. Distinguished experts from across the financial services industry will convene at the event to discuss the biggest tactical and strategic challenges facing executives when implementing operational management initiatives, as well as best practices for effective operational risk management.

Today, the financial services industry has an unprecedented focus on operational risk management. However, a series of recent incidents and headline news suggest that many organizations still lack a unified, consistent, and holistic operational risk management framework. Inadequate controls are directly linked to some of today’s biggest operational risk management failures. A strong risk management framework can help organizations keep pace with our highly regulated financial services landscape, rising stakeholder demands, and increasing customer expectations. Leveraging this framework, financial services institutions can transcend silos, gain real-time visibility into risk trends and events, derive customer insights, and be more agile in adapting to unforeseen market changes.

Susan Palm, Vice President of Industry Solutions at MetricStream will lead a panel discussion on ‘KRIs and Use of Metrics.’ This discussion will shed light on the need to adopt Key Risk Indicators (KRIs) in order to move from reactive risk management to proactive risk management. The discussion will also highlight the direct link between objectives, performance, risks, and controls. Participants will gain valuable insights surrounding the characteristics of strong risk management, the scoring of risks and controls, economic capital allocation, KRIs and use of metrics, regulatory concerns, and cyber security.

The RMA discussion group is an important platform for lively debate and discussion, actionable insights, practical approaches, and best in class solutions in operational risk management. By evaluating past incidents, and studying various real-world approaches, attendees will gain in-depth insight into today’s biggest operational risk trends and challenges, as well as opportunities to protect reputation, increase stakeholder collaboration, and drive better business performance.

About MetricStream

MetricStream is the independent market leader in enterprise cloud applications for governance, risk, compliance (GRC), and quality management. MetricStream apps and software solutions improve business performance by strengthening risk management, corporate governance, regulatory compliance, audit management, vendor governance, and quality management for organizations across industries, including banking and financial services, health care, life sciences, energy and utilities, consumer brands, government, technology, and manufacturing. MetricStream is headquartered in Palo Alto, California, with an operations and GRC innovation center in Bengaluru, India, and sales and operations support in 12 other cities globally.(www.metricstream.com).

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