June 30, 2014 | Palo Alto, California: A pioneering aerospace engineering services firm in North America has adopted MetricStream solution to enhance their quality control through better document management. MetricStream Document Management Solution facilitates a streamlined, automated, and collaborative approach across the full range of the document management process -- right from document creation and approval, to revision control, tracking, reporting, and notification. In addition, a centralized, Web-based document repository is enabling up to 600 users across the enterprise to easily search and access the information they need within seconds.

As the aerospace firm took on more mission-critical projects, it became imperative that they implement a system that improves the flow of quality information and documentation, and also required minimal time and effort around system administration. MetricStream solution’s ability to consolidate all document management workflows and data in a single, scalable, and easy-to-use manner aligned closely with the firm’s quality management initiatives. MetricStream solution simplified and strengthened the way the aerospace firm manages, tracks, and collaborates on quality documentation.

The MetricStream solution is being used by over 10 organizational departments to improve control over and visibility into document creation, verification, management, review, approval, escalation, follow-up, and reporting processes. All document revisions and changes are archived in the MetricStream solution for easy reference. Users track document owners, creation and expiry dates, and other key factors.

Saving time and promoting efficiency, the solution is automating workflows such as reviews, approvals, and notifications. It provides 24/7, role-based access to over 1,000 documents anywhere across the company network. This integrated approach not only enhances knowledge distribution, but also promotes collaboration. For instance, multiple users are able to simultaneously review, communicate, and provide feedback on a single document by using the solution.

Documentation is an integral part of quality management. Today, most organizations are faced with an overload of documents - be it quality records, standard operating procedures, or regulatory filings. MetricStream Document Management Solution helps address this challenge by breaking down internal information silos, and enabling data to flow quickly and freely across the enterprise. The solution is highly extensible which empowers companies to leverage the underlying platform to manage other quality management initiatives such as supplier quality management, non-conformance management, and corrective action/ preventive action management.

About MetricStream

MetricStream is the independent market leader in enterprise cloud applications for governance, risk, compliance (GRC), and quality management. MetricStream apps and software solutions improve business performance by strengthening risk management, corporate governance, regulatory compliance, audit management, vendor governance, and quality management for organizations across industries, including banking and financial services, health care, life sciences, energy and utilities, consumer brands, government, technology, and manufacturing. MetricStream is headquartered in Palo Alto, California, with an operations and GRC innovation center in Bengaluru, India, and sales and operations support in 12 other cities globally.(www.metricstream.com).

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