The retail industry faces mounting regulatory pressures, evolving compliance mandates including CPSIA, GPSD, REACH, FSMA, TSCA, CA Prop 65, Conflict Minerals and Trade Compliance, Foreign Corrupt Practices Act (FCPA), Fair Labour Standards Act (FLSA), Employee Retirement Income Security Act (ERISA), and SOX compliance, along with a host of other national, regional and local laws.

Retailers expanding their businesses globally have the added pressure to continuously monitor and manage key business operations and priorities, such as employee health, ethics, product safety, logistics, import & export, environmental compliance, and vendor management. Regulations and laws governing the retail sector put a high degree of focus on ethics, policies, and codes of conduct, and top-level executives must ensure that all employees and individuals working for and on behalf of the organization adhere to compliance mandates, internal policies, codes of conduct, and ethical standards. Not doing so can result in significant legal, financial and reputational issues.

More traditional paper-based methods to monitor and manage compliance and ethics programs can be tedious and time-consuming. Organizations are looking for more proactive, systematic and collaborative ways to obtain greater transparency and visibility into enterprise-wide activities. A more effective and efficient program can help ensure that compliance expectations and related issues are managed in a consistent and streamlined manner.

Lillian Borsa, US Retail & Consumer Risk Assurance leader at PricewaterhouseCoopers, Joseph DeVita, Partner at PricewaterhouseCoopers LLP, and Mike Rost, Vice President of Marketing at MetricStream during this webinar shared their views and ideas on key challenges faced by the retail industry and the importance of building a strong ethics and compliance program. This session also shed light on other important topics including:

  • Building a compliance program to manage regional and global compliance requirements
  • The consequences of non-compliance in for organizations in the retail industry
  • Creating a culture of compliance across the organization and extended ecosystem
  • Consistent assessments and monitoring the effectiveness of your compliance programs

About MetricStream

MetricStream is the independent market leader in enterprise cloud applications for governance, risk, compliance (GRC), and quality management. MetricStream apps and software solutions improve business performance by strengthening risk management, corporate governance, regulatory compliance, audit management, vendor governance, and quality management for organizations across industries, including banking and financial services, health care, life sciences, energy and utilities, consumer brands, government, technology, and manufacturing. MetricStream is headquartered in Palo Alto, California, with an operations and GRC innovation center in Bengaluru, India, and sales and operations support in 12 other cities globally.(

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