Santa Clara, CA - December 22, 2003. MetricStream, a leading provider of Enterprise Quality and Compliance Management solutions, today announced that one of North America's largest foodservice operators has selected MetricStream's Quality*Stream Enterprise Quality and Compliance Management Solution to ensure adherence to product quality specifications and standards across its thousands of restaurant locations and hundreds of suppliers, and to recover costs that result from non-conforming products. Quality*Stream is a web-based, fully-integrated suite of business applications that automates enterprise-wide quality management activities and enables compliance with regulatory standards.

"We are pleased to be working with some of the true leaders in this industry," said Gunjan Sinha, Chief Executive Officer of MetricStream. "Restaurant companies and their suppliers are seeing the need for comprehensive and scalable solutions for assuring consistent product quality and food safety throughout the supply chain. MetricStream's superior solutions suite fits the needs of the foodservice industry perfectly." The customer announced today is the second Top-10 restaurant company to select Quality*Stream in 2003, further validating MetricStream's offerings for the foodservice industry.

MetricStream is the first company to offer a complete suite of web-based, fully-integrated Enterprise Quality and Compliance Management applications to large enterprise customers. Quality*Stream combines scalability and configurability with powerful analytics to drive better management decisions and measurable business benefits. These include reduced cost of poor quality through supplier charge-backs, automation of quality management processes and reduction in and recall events, as well as increased revenues through better adherence to customer and regulatory standards and requirements.

Quality*Stream enables foodservice operators to specifically manage the complex approval process requirements stipulated by the FDA and USDA, while keeping track of quality standards and regulations for multiple vendors, distributor networks and production sites.

About MetricStream

MetricStream is the independent market leader in enterprise cloud applications for governance, risk, compliance (GRC), and quality management. MetricStream apps and software solutions improve business performance by strengthening risk management, corporate governance, regulatory compliance, audit management, vendor governance, and quality management for organizations across industries, including banking and financial services, health care, life sciences, energy and utilities, consumer brands, government, technology, and manufacturing. MetricStream is headquartered in Palo Alto, California, with an operations and GRC innovation center in Bengaluru, India, and sales and operations support in 12 other cities globally.(

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