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Quality Management

Quality managers are focused on ensuring that the company's products and services meet or exceed the expectations of its customers. They plan and execute a coordinated set of activities that direct and control quality processes, while maintaining delivery schedules and price of the product or service. This requires improving systems and processes and resources that deliver and support products and services. To manage such a complex set of activities and processes, quality managers need to have real time visibility into quality processes across the organization, including suppliers and customers.

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