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Enterprise Quality Management Solution


MetricStream’s Enterprise Quality Management Solution provides you with a holistic view of all quality programs, facilitating better decision-making. Built on the MetricStream Platform, the solution enables you to effectively assess the quality and efficiency of internal systems, processes, and procedures across your enterprise. By aligning quality systems and processes with operational and business processes, the solution helps organizations foster a business-centric approach to quality audits and compliance. With the solution providing a common platform for capturing, managing, and tracking non-conformances across the enterprise, cross-functional teamwork and communication on non-conformance and CAPA activities based on industry-standard methodologies are enabled.


  Enterprise Quality Management Solution
Key Capabilities
Audit Planning

Assign risk ratings to entities that need to be audited. Define comprehensive audit plans, objectives, scope, and audit checklists.
Audit Scheduling

Schedule operational audits periodically or on an ad-hoc basis; gain a top-level view of availability of auditors; select auditors and assign responsibilities.
Resource Management

Assign and manage resources for each audit project, track time and budget, and receive automatic updates.
Audit Execution

Capture qualitative and quantitative operational audit findings in pre-defined formats and measure the progress of audit execution in real time.
Intuitive Dashboards and Reports

Gain real-time visibility into audit findings, non-conformance and CAPA data, statistics, and trends; track the status in real-time.
Non-Conformance Reporting

Log and capture comprehensive data on non-conformances; send automated alerts to those responsible; support correlation with previous non-conformances.
Flexible Review and Approval

Route non-conformances to the relevant owners for review and approval and create a detailed action plan.
Investigation and Corrective Action

Perform investigations, root-cause analysis, create and track implementation of Corrective Actions and Preventive Actions; trigger follow-ups and validate results.
Measurable Outcomes


Enable better decision-making with a holistic view of all quality programs.

  • Reduce the number of non-conformances, corrective and preventive actions required, and the time to access vital quality documents and data through a central repository

  • Lower time, effort, and cost required to identify non-conformance, perform root cause investigations, and implement CAPA

  • Enable better collaboration among cross-functional departments for comparable reviews and quick resolution of issues and non-conformance

  • Facilitate real-time generation of comprehensive and automated quality reports in industry standard formats and files

Customer Experience
Client Companies
Client Companies
Client Companies
Client Companies
Client Companies
Client Companies
Client Companies
Client Companies
Client Companies
Client Companies

MetricStream’s Enterprise Quality Management Solution provides you with a holistic view of all quality programs, facilitating better decision-making. Built on the MetricStream Platform, the solution enables you to effectively assess the quality and efficiency of internal systems, processes, and procedures across your enterprise. By aligning quality systems and processes with operational and business processes, the solution helps organizations foster a business-centric approach to quality audits and compliance. With the solution providing a common platform for capturing, managing, and tracking non-conformances across the enterprise, cross-functional teamwork and communication on non-conformance and CAPA activities based on industry-standard methodologies are enabled.

Enterprise Quality Management

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