One of the highlights of our GRC implementation is the successful use of the survey module as a global first level assurance activity. In the last 6 months alone, we've completed close to 10,000 first line assurance verification. This is supporting our control testing and eventually helping us to demonstrate the effectiveness of our controls.

Second and third line of defense are finally speaking with each other, exchanging information. We have broken the silos that we had grown into. We have extended the program to the local banks and they have received it quite happily.

[GRC] is truly a strategic implementation. [By using a GRC tool], you can save a lot of time, streamline your processes, and get people across the organization to use the same tool, thus increasing transparency and accountability.