MetricStream is seeking a Solution Consultant to join our Customer Services Team. In this role, you will collaborate closely with various stakeholders, including customers, product management, QA, Solutions and support teams, to: Elicit, analyze, and document business requirements for high-quality applications. Bridge the gap between business needs and technical solutions by translating requirements into functional specifications. Contribute to the development process by participating in workshops, user stories creation, and solution design. Support the implementation and testing phases by ensuring requirements are met and providing ongoing communication

Reports to: Chief Customer Officer New, distinct org — peer to (not a replacement for) the existing core Solutions organization, which continues to own non-AI GRC solutioning and also reports to the CCO

We're looking for an elite Sales Director who has thrived at a world-class SaaS company and is ready to bring that same intensity, discipline, and customer-centric approach to MetricStream. You'll step into a role with an active, well-funded pipeline from day one — your job is to run a sharp sales process, advance deals with urgency, and close. We target large, complex organizations that are undergoing AI-driven transformation. While preferable, you don't need a GRC background. You DO need elite sales instincts, intellectual curiosity, a hunger to succeed and a genuine excitement about how AI is changing enterprise software. The rest you'll learn fast.

We're looking for a seasoned Head of Services to lead the organization responsible for how MetricStream delivers value to its customers, from implementation through to ongoing support. This is a senior leadership role for someone who has built and run global services and support functions before, understands what world-class delivery and support look like at enterprise scale, and is excited to modernize that function through AI-driven ways of working. You'll bring structure, rigor, and ambition to an organization serving some of the world's most demanding enterprise clients, and you'll do it as a genuinely engaged operator - close enough to the business to know where the real risks and opportunities sit, not removed from it