Privacy Compliance Management Solution

MetricStream's Privacy Compliance Solution provides an integrated framework to manage and monitor data privacy regulations across the enterprise. It leverages privacy controls through integration with the Unified Compliance Framework (UCF), enabling organizations to map over 9,300 IT control statements to more than 1,200 regulations. The solution includes workflows for data protection impact assessments, policy management, data privacy audits, third-party management, and issue remediation—all supported by real-time dashboards and charts.

MetricStream's Privacy Compliance Software manages privacy assessments (DPIAs) for high-risk processing, automates data-subject request workflows for handling access and deletion requests, supports privacy policy management with AI guidance, and provides continuous vendor privacy monitoring. All capabilities connect in one system.

MetricStream's Privacy Compliance Solution supports compliance with global data privacy regulations including GDPR, CCPA, PCI-DSS, HIPAA, and the EU AI Act, as well as region-specific data protection regulations. The solution's control mapping capabilities allow organizations to manage compliance across multiple jurisdictions simultaneously, reducing the effort required to maintain separate compliance programs for each applicable regulation.

According to customer responses and the GRC Journey Business Value Calculator, MetricStream's Privacy Compliance Solution has delivered a 39% decrease in expected regulatory losses and other expenses, a 50% time savings in tracking and linking policies to regulations, and a 55% reduction in time taken to create and update policies.

MetricStream's Privacy Compliance Solution enables systematic, automated Data Protection Impact Assessments (DPIAs) to identify and assess the risks of data processing activities. DPIA surveys can be designed within the platform and assigned to data controllers. Results are tabulated using configurable scoring algorithms, providing a structured and auditable record of the DPIA process. Issues identified through DPIAs are automatically routed for remediation through AI-powered issue management workflows.

MetricStream's Privacy Compliance Solution includes IT Vendor Risk Management capabilities that assess and monitor third-party data processors in line with privacy requirements. Risk and control assessments for third-party processors are triggered automatically, and areas of high-risk exposure are identified and tracked. The solution also supports proactive crisis response planning for potential data breaches, including testing of recovery plans. If a breach occurs, a systematic process is available to log, track, investigate, report, and resolve the incident.

MetricStream's Privacy Compliance Solution streamlines and automates privacy-related internal audits to evaluate the effectiveness of privacy controls and processes. Audit planning and scheduling are simplified within the platform. Auditors can create audit tasks, manage work papers, and record findings. The solution generates audit reports including statements of applicability of controls and risk-prioritized remediation plans for non-compliant areas, providing the structured audit evidence required to demonstrate accountability to regulators.

MetricStream's Privacy Compliance Solution includes Case and Incident Management capabilities that handle complaints from data subjects, requests for personal data erasure, and objections to data processing. Each case is recorded, investigated, resolved, and reported through a standardized, structured process. The status of each case can be tracked in real time, ensuring that organizations meet the response deadlines imposed by regulations such as GDPR.

MetricStream's Privacy Compliance Solution includes IT and Cyber Policy Management capabilities that streamline the creation, review, and approval of privacy-related policies through automated workflows. Policies are instantly communicated to the target audience with automatic notifications, and attestations confirm that employees have read and acknowledged privacy policies. Policies are mapped to regulations, risks, and controls, enabling compliance teams to identify policy gaps quickly when privacy regulations change.

MetricStream's Privacy Compliance Solution uses AI to improve the efficiency of issue and remediation management within the privacy program. AI quickly identifies issues based on their relationship to other issues arising from DPIA assessments, recommends appropriate issue classifications, and routes remediation action plans to the right reviewers. Automated alerts keep issue and remediation task assignments on track, reducing the risk of privacy compliance issues being left unresolved past regulatory deadlines.

MetricStream's Privacy Compliance Solution is designed for CISOs, CIOs, Data Protection Officers (DPOs), compliance leaders, and their teams at organizations that collect, process, or share personal data at scale. It is particularly valuable for organizations in financial services, healthcare, retail, and technology that operate across multiple jurisdictions and face compliance obligations under multiple data protection regulations simultaneously. Third parties who process personal data on behalf of these organizations may also be assessed through the solution's vendor risk management capabilities.