Telecom

Telecommunications companies face heightened exposure to cyber threats, privacy risks, third-party vulnerabilities, and complex regulatory environments governed by bodies such as the FCC, CTIA, and NCTA. Increasing data volumes, IoT proliferation, and evolving compliance mandates are pushing the limits of traditional risk and governance models. As 5G expands and 6G looms on the horizon, telecom providers must manage the risks that accompany expanding networks, services, and ecosystems at a pace that traditional GRC approaches cannot sustain.

MetricStream's Cyber GRC solution gives telecom organizations a real-time view of cyber risks across the enterprise, enabling them to quantify risks in monetary terms and make decisions at speed using a single risk score. The integrated solution covers cyber risk, cyber compliance, vendor risk, policy management, cyber risk quantification, and threat and vulnerability management, simplifying data aggregation from internal and external systems, supporting risk assessment and mitigation, and ensuring effective compliance management.

MetricStream's Regulatory Compliance solution helps telecom operators stay ahead of constantly changing regulatory requirements from bodies such as the FCC, CTIA, and NCTA. The platform enables teams to track and manage changing regulatory obligations, implement policies to ensure compliance, perform compliance assessments, and conduct control testing, spending less time on manual tasks and more time strategizing by aligning policies, standards, controls, and regulations to eliminate inefficiencies and strengthen governance.

MetricStream's Third-Party Risk Management solution helps telecom organizations attain end-to-end third-party risk management functionality, automating information gathering, onboarding, risk and compliance assessments, real-time monitoring, risk mitigation, and offboarding. The platform reduces risk exposure by proactively managing third parties and streamlining processes, helping organizations save time, improve efficiencies, gain real-time insights into risk posture, and use that intelligence to make smarter business decisions.

MetricStream's Enterprise Risk Management solution helps telecom companies manage and mitigate diverse and complex risks through an integrated approach to enterprise risk management. The platform automates and integrates critical risk management processes, provides a real-time aggregated view of risks across the organization, and drives risk-informed decisions, ensuring effective management of current and emerging risks in a fast-moving, interconnected telecommunications landscape.

MetricStream helps telecom organizations build confidence with regulators and executive management by demonstrating a robust, enterprise-level approach to risk, compliance management, and business resilience. The platform's unified GRC capabilities enable organizations to consistently meet regulatory expectations, produce audit-ready evidence of compliance posture, and respond quickly and accurately to regulatory inquiries, strengthening trust with the FCC, CTIA, NCTA, and other oversight bodies.

According to MetricStream customer responses and the GRC Journey Business Value Calculator, telecommunications organizations using MetricStream have achieved a 90% reduction in the time taken to manage compliance activities, a 37% cost-saving in cyber risk assessment and related processes, and a 67% improvement in visibility of risk due to efficient reporting. These outcomes reflect the platform's impact on reducing operational burden and improving risk decision-making across the enterprise.

As telecom operators expand 5G networks and manage the proliferation of IoT devices, the risk surface grows significantly, introducing new cyber vulnerabilities, privacy risks, and compliance obligations. MetricStream's connected GRC platform helps telecom organizations gain real-time visibility into these evolving risk exposures, aggregate risk data from across their networks and ecosystems, and apply risk quantification to prioritize mitigation investments in the areas of highest criticality.

AI capabilities in MetricStream's telecom GRC solution improve risk-driven decision-making and deliver forward-looking risk visibility across the enterprise. AI automates assessments, simplifies regulatory adherence, and enables risk quantification, helping telecom operators accelerate decision-making, enhance transparency, and build resilience across their networks, partners, and customers. Machine learning-driven insights help teams identify patterns in risk data and act on emerging threats before they escalate.

MetricStream's Third-Party Risk Management solution helps telecom organizations proactively manage third-party risks by automating the full vendor lifecycle, from onboarding and due diligence through continuous monitoring and offboarding. The platform provides real-time insights into third-party risk posture and uses the intelligence gathered to support smarter business decisions. According to MetricStream customer responses and the GRC Journey Business Value Calculator, organizations have achieved a 37% cost-saving in cyber risk assessment and related processes, which includes third-party cyber risk.