IT & Cyber Policy Management Software

MetricStream IT and Cyber Policy Management is an AI-native IT policy management software product that enables organizations to simplify and strengthen IT governance by streamlining the creation, communication, attestation, and lifecycle management of IT and cyber policies. It centralizes policy documentation, automates review and approval workflows, maps policies to regulatory and compliance requirements, and provides real-time visibility across the policy lifecycle. The product integrates with Microsoft 365 for collaborative policy authoring.

MetricStream’s 2026 Business Value Calculator models up to a 60% improvement in IT and cyber policy governance workflows with AI. It also models 50% lower technology costs through tool consolidation and 50% lower costs associated with regulatory audit findings as broader Cyber GRC benefits.

MetricStream IT and Cyber Policy Management includes an intent-based policy search capability powered by natural language processing (NLP). Employees can search for IT and cyber policies using natural language queries through the centralized policy portal, intranet widgets, or a conversational chatbot interface. The search also surfaces related risk and compliance information, helping frontline employees quickly find the specific policy guidance they need without manually browsing a document library.

MetricStream IT and Cyber Policy Management enables attestation workflows for IT and cyber policies at the level of individual users or user groups. Attestation tasks appear on the policy portal, and the system requires each user to scroll through the entire policy document before attesting—ensuring policies are read, not just acknowledged. Policy exception requests can also be submitted directly from the portal, with configurable workflows to manage and track each exception through approval.

MetricStream IT and Cyber Policy Management supports collaborative policy creation through its integration with Microsoft 365, which allows multiple stakeholders to simultaneously view and edit IT and cyber policy documents. Built-in automated workflows route policies for review and approval, with the option to send individual sections to different reviewers. Multiple approvers can collaborate on the review process and add comments or feedback before a policy is published. 

As cybersecurity management software, MetricStream IT and Cyber Policy Management allows organizations to map entire IT and cyber policies, or specific sections within them, to relevant regulations, risks, controls, legal requirements, processes, and organizational units. This mapping means that when a regulation changes, compliance teams can quickly identify which policies are affected and need to be updated. Automated notifications alert relevant stakeholders when IT policy changes are made, reducing the risk of policies falling out of alignment with regulatory requirements. 

MetricStream IT and Cyber Policy Management provides real-time visibility into policy status, exceptions, and attestations through dynamic dashboards and drill-down reports. Compliance managers can view statistics on policy type, approval status, audit history, in-process documents, and links to compliance and related risks. This level of transparency ensures that policy owners, compliance teams, and executive leadership all have a shared, accurate view of the organization's policy management posture.

MetricStream IT and Cyber Policy Management allows employees to request exceptions to IT and cyber policies directly from the policy portal by specifying the reason and the duration of the requested exception. Configurable workflows route exception requests to the appropriate approvers, and the status of all exceptions is tracked in real time. This structured approach to exception management ensures that deviations from policy are documented, reviewed, and governed rather than informally managed.

MetricStream IT and Cyber Policy Management strengthens IT governance by ensuring that IT and cyber policies are consistently created, reviewed, approved, communicated, and attested across the enterprise. The platform's automated workflows eliminate manual policy management steps that are prone to delays and inconsistencies. By maintaining a centralized, up-to-date policy library with a full audit trail, organizations can demonstrate to regulators and auditors that their IT governance processes are mature, systematic, and well-controlled.

MetricStream IT and Cyber Policy Management is designed for IT governance professionals, compliance officers, CISOs, and their teams who are responsible for maintaining the organization's IT and cyber policy framework. Business unit managers and frontline employees interact with the platform to read policies, submit attestations, and request exceptions. External stakeholders, including auditors and regulators, can be granted time-limited access to view specific policy documents and their associated compliance records.