Utilities

Utilities companies face a rapidly evolving risk landscape driven by digital modernization, sustainability imperatives, and increasingly stringent regulatory mandates from agencies such as FERC, NERC, EPA, and state and regional regulatory authorities. Smart grid initiatives, renewable integration, and customer-centric digital services expand the risk landscape exponentially, from operational disruptions and cyber threats to complex third-party dependencies. Growing interconnectivity across IT and OT environments further heightens cyber risk while adding pressure to maintain uninterrupted service delivery.

MetricStream's Regulatory Compliance solution helps utilities companies stay ahead of constantly changing requirements from FERC, NERC, EPA, and state and regional regulatory authorities. The platform centralizes and maps diverse mandates, enabling teams to track and manage changing regulatory obligations, implement policies, perform compliance assessments, and conduct control testing. By aligning policies, standards, controls, and regulations in one place, utilities organizations can eliminate inefficiencies and respond swiftly to evolving regulations and incidents.

MetricStream's Cyber GRC solution helps utilities companies accelerate digital transformation efforts while enhancing their cyber risk management program. The platform supports the adoption of best-practice frameworks such as ISO 27001, NIST CSF, and NIST SP800-53, and enables real-time identification and mitigation of IT and cyber risks across IT and OT environments. Organizations can aggregate risk data from multiple sources, assess vulnerabilities in the context of critical assets, and determine cyber risk exposure in monetary terms through risk quantification.

MetricStream addresses the growing interconnectivity between IT and OT environments by providing utilities companies with unified visibility across both landscapes. The solution enables organizations to correlate vulnerabilities with IT assets, prioritize remediation efforts based on areas of highest criticality, and manage cyber risks that span both operational and information technology systems, helping utilities maintain uninterrupted service delivery while meeting cybersecurity compliance requirements like NERC CIP.

MetricStream's Enterprise and Operational Risk Management solution enables utilities companies to adopt an integrated approach to risk management by standardizing risk taxonomies, eliminating siloed risk processes, and facilitating harmonization and aggregation across different teams. The platform automates and optimizes the risk management lifecycle and provides a real-time, 360-degree view of risks, helping organizations navigate the rapidly evolving risk landscape and make better-informed decisions at every level.

MetricStream's Third-Party Risk Management solution helps utilities companies gain visibility into their third-party ecosystem and prevent disruptions and vulnerabilities by effectively managing supplier risks and performance. The platform supports aggregation and mapping of supplier and sub-supplier data, thorough assessments and audits, and powerful reports and dashboards that provide quick and comprehensive insights into supply chain risk, enabling proactive identification of critical suppliers and maintaining a reliable supplier pool.

According to MetricStream customer responses and the GRC Journey Business Value Calculator, utilities organizations using MetricStream have achieved a 90% reduction in the time taken to manage compliance activities, a 50% savings in time and costs for third-party risk assessments and identifying risks, and a 67% improvement in risk reporting visibility and efficiency for the executive management and board. These outcomes demonstrate the platform's ability to streamline compliance, strengthen cyber resilience, and improve executive risk reporting.

MetricStream's AI-first Connected GRC platform brings intelligence across the utilities GRC lifecycle — from automated compliance workflows and real-time risk monitoring, to AI-driven insights that help organizations proactively manage emerging threats. AI capabilities reduce manual effort in compliance management and third-party risk assessments, enhance efficiency by correlating vulnerabilities with IT assets, and support faster, data-driven decisions for risk managers, compliance officers, and executive leadership.

MetricStream transforms GRC for utilities by connecting cyber resilience, regulatory obligations, and operational risk management into a single integrated framework, rather than treating them as separate compliance exercises. This connected approach enables utilities companies to gain real-time visibility across their organization and compliance processes, proactively manage emerging threats, ensure regulatory readiness, and maintain reliable service delivery in an increasingly digital and distributed energy landscape.