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MetricStream Observation Management makes it easy for business users to capture and report business anomalies and track issues, even from the front lines. Built on the MetricStream Platform, the product streamlines the identification of observations from across the organization, while also enabling anomalies to be triaged based on business criticality. In the case of sensitive issues, Observation Management enables users to report issues discreetly and anonymously, empowering everyone to play a key role in managing enterprise risk.

Observation Management

Observation Management


MetricStream Observation Management makes it easy for business users to capture and report business anomalies and track issues, even from the frontlines with engaging platforms, widgets for third-party applications, browser plugins, conversational interfaces, chatbots, and intuitive web forms. Built on the MetricStream Platform, the product streamlines the identification of observations from across the organization, while also enabling anomalies to be triaged based on business criticality. In the case of sensitive issues, Observation Management enables users to report issues discreetly and anonymously, empowering everyone to play a key role in managing enterprise risk.

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  Observation Management

Business Value Delivered

13%

of all organizations lead from the frontline, making better risk-aware decisions.

  • Simplify the adoption of GRC across the frontline through simple and interactive tools.
  • Prevent adverse incidents by empowering business users to proactively capture and report irregularities that could impact the organization.
  • Improve risk intelligence with enhanced capabilities to analyze observation data using artificial intelligence (AI) and natural language processing (NLP).
  • Control the cost of training on GRC systems with simple, intuitive forms.
  • BUSINESS VALUE CALCULATOR
Key Features
Dashboards and Reports

Access real-time information on critical observations and issues through predefined, real-time reports and graphical dashboards.
Report Obervations

Bring GRC to the frontline with engaging platforms, widgets, browser plugins, conversational interfaces, chatbots, and intuitive web forms.
Triage Observations

Triage and categorize all observations as issues or invalid observations, and automate the management and monitoring of actions to address them.
Remediation

Remediate issues that are identified in the observation management process. Establish action plans to resolve the issue and track them to closure.
More Insights
Articles
  • The Power of Agile GRC
    Learn about the 4 steps that organizations can take to build agile and adaptable GRC programs. Learn more
  • How to Manage GRC Change Smoothly and Successfully
    Moving to an agile, automated, and integrated GRC program can yield multiple benefits. But how do you enable this transformation in an efficient… Learn more
  • Sharpening the Focus on Compliance During Times of Uncertainty
    This insight highlights key recommendations on how compliance professionals can step up, sharpen their focus and stay on top of existing and new… Learn more
  • 6 Reasons Why Organizations Need to Quantify IT and Cyber Risk
    Learn about the advantages of quantifying your cyber and IT risks to achieve a competitive advantage and a robust cybersecurity program. Learn more
eBooks
  • Boosting Third-Party Risk Management in a Time of Uncertainty
    Just about everything we do today has some level of third-party involvement whether we’re aware of it or not. Learn more
  • A Holistic Approach to Compliance that Promotes a Culture of Trust and Integrity
    A strong compliance function is critical to organizational success. In this eBook, discover key focus areas in building a strong compliance… Learn more
  • The Future of Integrated Risk Management
    As markets and organizations grow more interconnected, so also do the associated risks. Learn more
  • Curated Insights on IT GRC
    Organizations today face a powerful cocktail of risks. Learn more
Analyst Reports
  • Chartis Research Report 2019
    MetricStream Positioned as a “Category Leader” in Six Quadrants in the Chartis Research Enterprise GRC Solutions Report, 2019 Learn more
  • We’re Delighted to Be Recognized as a Leader in the 2020 Gartner Magic Quadrant for IT Vendor Risk Management Tools
    Recognized as a Leader in the 2020 Gartner Magic Quadrant for IT Vendor Risk Management Tools, we believe that our positioning in the Magic… Learn more
  • Measure GRC Performance To Show Processes And Data Reliability
    All organizations have metrics in place to assess different business functions. However, creating and tracking the right set of metrics requires… Learn more
  • MetricStream Recognized as a Leader in the 2020 Gartner Magic Quadrant for IT Risk Management Solutions
    Find out more about MetricStream’s positioning and the landscape of IT risk management solutions in this Gartner report. Learn more
Product Overview
  • Observation Management Product Overview
    Observation Management prevents risk incidents by empowering all business users to capture and report irregularities. Learn more
Customer Experience
Client Companies
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Better Insights.
Better Decisions.
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Measurable Outcome

Strengthen risk awareness by capturing risk intelligence from the frontline.

MetricStream Observation Management makes it easy for business users to capture risk intelligence from the frontlines. Built on the MetricStream Platform, the product simplifies the adoption of GRC across the organization through simple and interactive tools that prevent adverse incidents and empower business users to proactively capture and report irregularities that could impact the organization. Observations can be triaged and categorized as issues or invalid observations, and the management and monitoring of actions to address them can be automated.

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