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MetricStream Observation Management makes it easy for business users to capture and report business anomalies and track issues, even from the front lines. Built on the M7 Integrated Risk Platform, the product streamlines the identification of observations from across the organization, while also enabling anomalies to be triaged based on business criticality. In the case of sensitive issues, Observation Management enables users to report issues discreetly and anonymously, empowering everyone to play a key role in managing enterprise risk.

Observation Management

Observation Management


MetricStream Observation Management makes it easy for business users to capture and report business anomalies and track issues, even from the frontlines with engaging platforms, widgets for third-party applications, browser plugins, conversational interfaces, chatbots, and intuitive web forms. Built on the M7 Integrated Risk Platform - intelligent by design, the product streamlines the identification of observations from across the organization, while also enabling anomalies to be triaged based on business criticality. In the case of sensitive issues, Observation Management enables users to report issues discreetly and anonymously, empowering everyone to play a key role in managing enterprise risk.

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13%

of all organizations lead from the frontline, making better risk-aware decisions.

Business Value Delivered

Simplify the adoption of GRC across the frontline through simple and interactive tools. Prevent adverse incidents by empowering business users to proactively capture and report irregularities that could impact the organization. Improve risk intelligence with enhanced capabilities to analyze observation data using artificial intelligence (AI) and natural language processing (NLP). Control the cost of training on GRC systems with simple, intuitive forms.

Key Features
Dashboards and Reports

Access real-time information on critical observations and issues through predefined, real-time reports and graphical dashboards.
Report Obervations

Bring GRC to the frontline with engaging platforms, widgets, browser plugins, conversational interfaces, chatbots, and intuitive web forms.
Triage Observations

Triage and categorize all observations as issues or invalid observations, and automate the management and monitoring of actions to address them.
Remediation

Remediate issues that are identified in the observation management process. Establish action plans to resolve the issue and track them to closure.
Observation Management
More Insights
Insight
  • Sharpening the Focus on Compliance During Times of Uncertainty
    This insight highlights key recommendations on how compliance professionals can step up, sharpen their focus and stay on top of existing and new… Learn more
  • 6 Reasons Why Organizations Need to Quantify IT and Cyber Risk
    Learn about the advantages of quantifying your cyber and IT risks to achieve a competitive advantage and a robust cybersecurity program. Learn more
  • Are You Prepared for the Risks on the Horizon?
    An overview of how organizations need to quickly pivot and respond to new risks with increased focus on risk awareness. Learn more
  • We remain committed through these challenging times
    Learn how we can help organizations plan, act, and adapt to remain resilient Learn more
Product Overview
  • Observation Management Product Overview
    Observation Management prevents risk incidents by empowering all business users to capture and report irregularities. Learn more
Analyst Report
  • Gartner IT Risk Management 2020
    MetricStream Recognized as a Leader in the 2020 Gartner Magic Quadrant for IT Risk Management Solutions Learn more
  • Gartner IT VRM 2020
    We’re Delighted to Be Recognized as a Leader in the 2020 Gartner Magic Quadrant for IT Vendor Risk Management Tools Learn more
  • Chartis Research Report 2019
    MetricStream Positioned as a “Category Leader” in Six Quadrants in the Chartis Research Enterprise GRC Solutions Report, 2019 Learn more
  • MetricStream a Leader in Chartis’ 2017 RiskTech Quadrant® for Audit
    This report by Chartis provides an overview of the current state of the technology market for Audit Management Solutions. Learn more
eBook
  • Boosting Third-Party Risk Management in a Time of Uncertainty
    Just about everything we do today has some level of third-party involvement whether we’re aware of it or not. Learn more
  • Curated Insights on IT GRC
    Organizations today face a powerful cocktail of risks. Learn more
  • The Future of Integrated Risk Management
    As markets and organizations grow more interconnected, so also do the associated risks. Learn more
  • A Holistic Approach to Compliance that Promotes a Culture of Trust and Integrity
    A strong compliance function is critical to organizational success. In this eBook, discover key focus areas in building a strong compliance… Learn more
Customer Experience
Better Insights.
Better Decisions.
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Measurable Outcome

Strengthen risk awareness by capturing risk intelligence from the frontline.

MetricStream Observation Management makes it easy for business users to capture risk intelligence from the frontlines. Built on the M7 Integrated Risk Platform, the product simplifies the adoption of GRC across the organization through simple and interactive tools that prevent adverse incidents and empower business users to proactively capture and report irregularities that could impact the organization. Observations can be triaged and categorized as issues or invalid observations, and the management and monitoring of actions to address them can be automated.