AI and ML powered application suite provides conversational interface for first line engagement and RPA powered continuous controls testing for MetricStream Cloud
Bengaluru, November 28, 2019: Infosys (NYSE: INFY), a global leader in technology services and consulting, recently launched the Infosys Governance Risk & Compliance (GRC) Digital Suite to provide chatbot interface for the first line of users making GRC truly people centric and RPA for real-time continuous controls testing using MetricStream products. The plug and play Infosys GRC Digital Suite, powered by Artificial Intelligence (AI) and Machine Learning (ML) is seamlessly integrated with MetricStream Cloud leveraging the MetricStream Platform APIs.
Backed by NLP (Natural Language Processing) the Infosys GRC digital suite chatbot allows first-line users to report and track observations and clarify their queries around GRC functionalities and business processes. This function, supported by speech interface across multiple channels, is seamlessly integrated with MetricStream to deliver ease of use and superior customer experience. Infosys’ RPA (robotic process automation) powered bots ensure end-to-end testing of controls, share evidence, update testing reports, and attain complete assurance with minimal cost impact.
The Infosys-MetricStream Governance Risk & Compliance (GRC) Digital Suite is specifically engineered to deliver simplicity and a fresh user-experience. This collaborative digital suite will further strengthen our clients’ GRC function.
MetricStream is the independent market leader in enterprise cloud applications for Governance, Risk, Compliance (GRC)/Integrated Risk Management(IRM). MetricStream apps and software solutions improve business performance by strengthening risk management, corporate governance, regulatory compliance, audit management, vendor governance, and quality management for organizations across industries, including banking and financial services, healthcare, life sciences, energy and utilities, consumer brands, government, technology and manufacturing. MetricStream is headquartered in California, with centers in New York, London, Milan, Madrid, Dubai, Sydney and Bangalore, among several other cities globally (www.metricstream.com).