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GRC That Speaks Your Language: How MetricStream + Intento Supports 650+ Languages

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5 min read

Introduction

Global GRC operations now span multiple languages, regions, and regulatory regimes, making native-language accessibility a necessity. In global markets such as Germany, Japan, and South Korea, global GRC and platform teams are increasingly viewing multilingual support as a table-stakes requirement.

According to CSA Research, 76% of online consumers prefer to engage with products in their native language, and localized digital experiences can drive up to a 128% increase in app adoption in new markets. For GRC platforms, this has direct implications for user adoption, control effectiveness, and regulatory clarity, as misunderstanding or ambiguity can quickly translate into operational or compliance risks.

To meet these realities, organizations need an AI-first translation capability that is platform-native, scalable, and fully customizable by customers. Such an approach accelerates adoption, reduces semantic risk, and shortens time to value. This is the promise behind the MetricStream + Intento collaboration, where GRC is simplified, and outcomes are amplified.

The Intento integration delivers real-time, AI-powered translation across all content, including product labels, configurations, and newly created content. The impact is immediate and measurable: multilingual deployment timelines shrink from months to weeks or days. Just as importantly, customers retain direct control over their translation workflows, enabling them to fine-tune accuracy, terminology, and tone to meet regulatory and organizational standards.

For large enterprises, translation quality goes beyond fluency. Consistent terminology, approved phrasing, and regulatory intent matter—especially in policies, controls, assessments, and audit artifacts. That’s why multilingual translation must be configurable and governed, not just ‘one-size-fits-all’ machine translation.

Intento Capabilities: Language Hub for MetricStream (Cloud-Delivered)

The Intento Language Hub for MetricStream is delivered as a cloud service and provides multilingual translation across over 650 languages. It is anchored on four core capabilities:

  • Real-time translation: Instantly translates MetricStream content in-context so global teams can work in their native language without waiting for manual translation cycles.
  • Translation Storage: Automatically stores translations so repeated content can be reused, improving consistency over time and reducing the need to translate the same content repeatedly.
  • Intento LQA: Uses LLM-based language quality assessment to evaluate translation quality and provide actionable feedback, helping enterprises identify issues and improve outputs efficiently.
  • User Feedback: Enables users to provide comments and suggestions that help refine translations continuously and strengthen quality and consistency over time.

For regulated and policy-heavy content, the solution also supports enterprise requirements such as preserving technical terminology using industry-specific glossaries and AI agents, helping organizations maintain clarity and intent across languages.

How the MetricStream & Intento integration Works

Delivering a truly global GRC platform requires more than translating static labels. Large enterprises operate across regions, languages, and regulatory environments and expect a consistent, usable experience for every user, regardless of location. To meet this need, multilingual translation is deeply integrated across the MetricStream platform, ensuring that translation extends beyond the user interface to the full spectrum of dynamic, user-generated content.

Key aspects of the Intento + MetricStream integration include:

  • Real-time, in-context translation across the platform. Translations are applied “on the fly” within the MetricStream UI, including dashboards, dynamic charts, forms, search results, policies, risk assessments, and deviation records, allowing users to work in their native language without the need to pre-translate every element.
  • Unified translation and terminology management. Translations are applied consistently across the UI to minimize formatting issues and maintain a consistent corporate tone, approved terminology, and regulatory intent across regions.
  • Built-in feedback and continuous improvement. Stakeholders can suggest translation improvements directly, with translations stored and reused over time. This enables continuous refinement and avoids the need to translate the same content from scratch repeatedly.
  • Easier navigation across languages. Real-time translation helps users work with content created in other languages without requiring pre-translation of every element.
  • Cloud-delivered architecture with enterprise deployment considerations. The collaboration is designed for cloud-first delivery, with consideration for on-premise deployments. It also acknowledges that translations are processed through Intento’s cloud services, which are critical for governance, data residency, and privacy considerations in highly regulated industries.

Multilingual Enablement as a Strategic GRC Advantage

By embedding multilingual translation directly into the platform, the Intento Language Hub for MetricStream delivers strategic outcomes that matter to both executive leadership and GRC practitioners. Organizations are empowered with:

  • Faster global rollout and time-to-value: Multilingual capabilities can be enabled in weeks rather than months, accelerating deployment across regions and reducing dependency on manual translation workflows.
  • Improved adoption and decision quality: Native-language access across risk, policy, and compliance workflows improves user comprehension, reduces friction, and drives higher engagement across global teams.
  • Reduced semantic and regulatory risk: Consistent terminology, governed translation workflows, and protection of sensitive identifiers help preserve regulatory intent and minimize the risk of misinterpretation in high-stakes GRC content.
  • Operational scalability without rework: Reusable translations and continuous improvement mechanisms reduce duplication of effort and support sustainable scale as content volumes grow.
  • Enterprise-ready compliance and deployment: A cloud-first, configurable delivery model, combined with deployment flexibility, supports global operations while respecting regulatory, privacy, and data residency requirements.

The Next Chapter of Truly Global GRC

The Intento and MetricStream integration represents a practical, enterprise-grade path to modernize GRC with multilingual, AI-powered translation that is configurable, scalable, and integrated directly into the platform where governance, risk, and compliance teams work every day. This collaboration is crucial for organizations seeking to enhance their global GRC programs with faster time-to-value, higher-quality translations, and a more inclusive user experience. Embrace a truly connected, multilingual GRC future, where risk and compliance speak every language.

Discover how MetricStream and Intento enable multilingual GRC at enterprise scale. Request a demo now.

Abdul MetricStream

Abdul Rawoof Lohar Senior Director, Product Management, MetricStream

Abdul is a Sr. Director of Product Management at MetricStream, responsible for the core Platform and AppStudio. He brings deep experience in Enterprise SaaS, GRC Platform, and Platform Modernization, and enjoys translating complex technology into meaningful business value for global customers.

 
Natalia Intento

Natalia Shumakova Solutions Engineer / Technical Account Manager, Intento

Natalia is an experienced technical account manager and pre-sales expert with a strong foundation in sales, sales engineering, and customer relationship management.

 
Steven Intento

Steven Hayward Vice President, Sales (EMEA), Intento

Steven is a senior sales leader with extensive experience building and leading high-performing sales teams across language technology sectors. He currently leads Intento's EMEA sales team, delivering cutting-edge machine translation and AI agents to global enterprises.