Enterprise GRC that paid back in under 6 months
An independent Forrester study found MetricStream Enterprise GRC delivered 133% ROI and $4.8M total return for a composite organization based on customers in highly regulated industries.
Download the Full Study ›133%Return on Investment
$8.4M3-Year Benefits
$4.8MTotal Return (NPV)
<6Months Payback
Why Legacy GRC Approaches are Failing
Scattered GRC data across spreadsheets, emails, and siloed tools
No unified taxonomy, no consistent risk scales, and no centralized visibility, making it impossible to enforce standards or collaborate across regions.
Extensive manual workflows create key-person risk
Siloed processes and individual expertise locked in people's heads, such as quarterly reports, require weeks of manual aggregation involving hundreds of employees.
Slow, reactive risk identification leading to regulatory penalties
Inability to link risks, controls, and incidents in real time resulted in repeated violations and damaged relationships with regulators and customers.
We shifted from very fragmented and low‑maturity processes to a system where all major GRC activities are centrally recorded and reported.
Head of Compliance Technology & Enablement
Insurance
$8.4M in Quantified Benefits Over 3 Years
Forrester identified three major categories of risk-adjusted, present-value benefits for a global $20B financial services company.
Three Significant Areas of Financial Return
Each benefit was risk-adjusted by Forrester to account for variability in organizational maturity, industry, and geography.
Avoided costs across all GRC-related activities
Centralizing data and workflows eliminated redundant data entry, reduced risk tracking by over 50%, and cut reporting time from weeks to days. Equivalent to avoiding 14 FTEs by Year 2 with no impact on coverage quality. Risk-adjusted down by 15% · 3-yr Present Value at 10% discount rate.
Risk-adjusted down by 15% · 3-yr present value at 10% discount rate.
Eliminated legacy technology and infrastructure costs
The composite organization deprecated multiple legacy GRC tools — including a legacy GRC solution, HR policy systems, and hundreds of intranet sites — saving over $300,000 and roughly 0.67 FTE per decommissioned tool.
Risk-adjusted down by 10% · 3-yr present value at 10% discount rate.
Reduced risk of regulatory fines and reputational damage
GRC modernization contributed to a 6.6% reduction in the probability of a regulatory violation directly attributable to MetricStream. For an organization facing $5M in annual penalties and $10M in reputational risk, this compounds significantly.
Risk-adjusted down by 20% · 3-yr present value at 10% discount rate.
Strategic Business Outcomes Beyond the Financial ROI
While Forrester quantified the measurable financial impact, customers also reported significant strategic benefits that extend the value of the platform well beyond the ROI model.
A single source of enterprise truth
Unified GRC data across global operations creates greater consistency, transparency, and confidence in business decisions while eliminating fragmented reporting.
AI-ready by design
Structured, centralized GRC data provides the foundation for enterprise AI initiatives, enabling intelligent policy search, automated remediation recommendations, and AI-assisted control development.
Stronger collaboration across the organization
Standardized processes and shared visibility into risks, deficiencies, and remediation activities foster better coordination and faster decision-making across business units and geographies.
Sharper focus on what matters most
Consolidated risk and control libraries reduce duplication and compliance noise, allowing teams to focus on material business risks instead of administrative overhead.
Enhanced regulator and customer confidence
Real-time access to governed evidence and audit trails streamlines inspections, improves transparency, and strengthens trust with regulators, customers, and auditors.
Greater organizational resilience
Institutional knowledge is embedded within standardized workflows and centralized repositories, reducing dependency on individuals and ensuring continuity despite personnel changes.
What Customers Say
Frequently Asked Questions
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