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Customer Stories

Hear our customers narrate their unique experiences on how using our GRC software in risk, compliance, audit, IT and cyber, third-party, and quality management has helped them in driving business performance.


  • One of the challenges that we face is to understand, communicate, and take action on the many regulatory changes that occur across programs and product lines. The MetricStream GRC tool will help us standardize and streamline processes to manage regulatory change effectively. It will also help ensure that regulatory change is consistently executed and delivered throughout the organization.

    Margaux Frazee
    Director of Corporate Compliance
    CareSource Management Group
  • The subject of GRC is very new, but all industries are discussing it. GRC will become one of the most important subjects in the next decade.

    Caroline Agletiner
    Compliance Officer
    Société Générale
  • Watch Aadila Hashim, COO - Risk Management, MMI Holdings, as she talks about her company’s GRC journey and why they chose MetricStream as their GRC solution provider. Aadila also tells us the value she gained by attending the GRC Summit.

    Aadila Hashim
    COO - Risk Management
    Momentum Metropolitan
  • “One of our biggest risks is responsible gaming risks. GRC technology can help us a lot in tracking this risk instantly, and taking measures to mitigate it.”

    Marisa Melliou
    Group Audit Director
  • Layering in technology such as MetricStream allowed us to have transparency of information, all in one place and across all of our offices and…practices.

    Jennifer Sheets
    Chief Clinical Officer
    Bayada Home Healthcare
  • Technology is a key enabler. Without data that is accurate, timely, and meaningful, we are blind to our risks. Leveraging technology like MetricStream helps us gather the data that we need to make informed decisions

    Natalie Bamford
    VP Safety
  • Manal Al Sarraf, Head of Internal Audit, Batelco, describes the Governance, Risk and Compliance (GRC) challenges that the telecom industry currently faces and what they need to do as a company in order to overcome them. She also talks about the benefits she’s getting by being a part of the GRC Summit.

    Manal Al Sarraf
    Head of Internal Audit
  • The biggest benefit we are getting right now is to compress the time period we have to roll the updated ERM top 25 out. We are able to give it to the executive team in time for them to discuss the results and the progress.

    John Sidwell
    Head of Global Audit Risk Management and Compliance
    SunPower Corporation
  • [GRC] is truly a strategic implementation. [By using a GRC tool], you can save a lot of time, streamline your processes, and get people across the organization to use the same tool, thus increasing transparency and accountability.

    Michael Cover
    Blue Cross Blue Shield of Michigan
  • Prior to moving to MetricStream, it generally took 1-2 weeks to get the management report ready. By streamlining the process in Metricstream, utilizing inherent workflow around approvals and rejections, and modifying our existing landing page to incorporate that particular report directly for our issue users, we have reduced the timeframe from 1-2 weeks to 1-2 hours.

    Knute Ohman
    Vice President, GRC Program Manager
    TCF Financial Corporation
  • Technology is an enabler, it helps in establishing consistent practices and standards amongst all our risk disciplines

    Zach Sokolski
    ERM Program Manager
    Whitney Bank
  • We were…very different cultures…with a lot of disparate systems…We're starting to work with MetricStream…to bring the real culture together at Western Digital.

    Kris Rossfeld
    Head of Anticorruption and Antitrust Compliance
    Western Digital Corporation
  • There has been increased public pressure to improve governance and improve regulation -- even the regulators are being regulated.

    Tom Harper
    EVP and General Auditor
  • At TPDC, we look to integrate risk management into our day-to-day activities.

    Charles Nyangi
    Acting Director of Internal Audit
  • We selected MetricStream as our risk management technology partner because of its simplicity and usability.

    Toby Shore
    Senior Director
  • The MetricStream system makes it easy to identify risks, enabling us to close out most supplier risks within 30 days.

    Sadhana Deot
    Director of Corporate Quality

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